German Speaking Customer Service Representative

3 weeks ago


London, Greater London, United Kingdom Euro London Full time

We are looking for a highly skilled German-speaking customer service representative to join our dynamic team at Euro London. This part-time role is ideal for someone with strong communication and administrative skills who enjoys providing exceptional customer service.

Key Responsibilities:

  • Provide outstanding customer support to German-speaking clients, addressing queries related to office furniture products and services.
  • Handle administrative tasks such as processing orders, updating customer records, and tracking shipments.
  • Coordinate with the sales and logistics teams to ensure smooth order fulfillment.
  • Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
  • Assist with ad hoc administrative tasks and projects as required.

Requirements:

  • Native or fluent German speaker with strong English communication skills.
  • Previous experience in customer service, ideally within the office furniture or related industry.
  • Excellent organizational and multitasking abilities.
  • A proactive problem-solver with attention to detail.
  • Ability to work both independently and as part of a team.

Working Arrangements:

  • Part-time (3 days per week in the office).
  • Office-based training required initially; hybrid working arrangement after training.


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