German Speaking Customer Support Experts

2 days ago


London, Greater London, United Kingdom Octopus Energy Full time
Customer Service Representative

We are seeking a skilled customer service representative to join our team in London. As a German-speaking professional, you will be responsible for providing top-notch customer service to our clients across the UK and Europe.

The ideal candidate will have excellent communication skills, both written and verbal, and be fluent in English and German. You will work closely with our operations team to ensure that our customers receive the highest level of service and support.

Key responsibilities include:

  • Responding to customer inquiries and resolving issues in a timely and efficient manner.
  • Proactively supporting customers to identify and address potential issues before they become major concerns.
  • Collaborating with our team to implement process improvements and optimize customer experience.

We offer a competitive salary of £27,000 per annum, plus a range of benefits including OE Group Share Scheme, cycle-to-work scheme, and EV salary sacrifice.



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