German Speaking Customer Support Professional

6 days ago


London, Greater London, United Kingdom CV-Library Full time

We have an exciting opportunity for a German Speaking Customer Support Professional to join our team in London and Ringwood. With a salary of £29,800 OTE (£25,000 + bonus) per annum, this role offers career growth opportunities, continuous training, and a fun, sociable team culture with hybrid working.

About the Job

As a customer care specialist, you will be responsible for handling customer queries via phone, email, and live chat, ensuring a high level of satisfaction. You will also collaborate with the team leader to meet service expectations and continuously improve performance and processes.

Key Responsibilities
  1. Provide exceptional customer service across multiple channels.
  2. Work collaboratively with the team to achieve service excellence.
  3. Identify areas for improvement and implement changes.
What We're Looking For
  1. Strong communication and interpersonal skills.
  2. Excellent problem-solving and analytical abilities.
  3. Ability to work in a fast-paced environment.
  4. Fluent in German and English.

This role offers a competitive salary and a range of benefits, including pension, life insurance, and gym discounts.



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