German Speaking Customer Communications Specialist

2 days ago


London, Greater London, United Kingdom easyJet Airline Company PLC Full time

We are seeking a skilled German speaking customer communications specialist to join our team at easyJet holidays.

This role is a 12-month fixed term contract based at our HQ near Luton Airport, with a hybrid working model of 3 days per week in the office. We operate a 24/7 on-call roster, handling incidents and disruptions.

As a German speaking customer communications specialist, you will be responsible for creating engaging content for emails, text messages, chatbots, and our website. You will support customers across the UK, Germany, and Switzerland, ensuring smooth and market-relevant translations for our German-speaking customers.

Reporting to the Customer Communications Manager, you will work across teams to create fresh, on-brand communications. This includes helping transition to a new platform for automated messaging.

What we're looking for:

  • A fluent German speaker with excellent written and spoken skills
  • Experience in copywriting or a related field, preferably in PR, marketing, customer comms, or content creation

Benefits include an all-inclusive benefits package, competitive salary (£45,000 - £55,000), heavily discounted flights for yourself and your loved ones, free easyJet Plus membership, annual holiday vouchers, and a generous annual leave entitlement.

We strive to build a diverse and inclusive organisation, committed to supporting our team with development opportunities and a welcoming atmosphere.



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