Helpdesk Service Coordinator
2 days ago
We are seeking a highly organized and communicative individual to join Brook Street as a Helpdesk / Customer Service Administrator.
Key Responsibilities:- Efficiently log and assign service calls using CASH software
- Deliver exceptional customer support through various channels, including email and telephone
- Liaise with clients to book appointments, arrange access, and maintain accurate customer records
- Collaborate with colleagues across departments to ensure seamless business operations
- Proficient in Microsoft packages, including Outlook, Word, and basic Excel skills
- Experience working with similar business system software
Working hours: Monday to Thursday 8:30am - 5:00pm, Friday 8:30am - 4:00pm. Estimated salary: £27,500 per annum.
-
Helpdesk Operations Coordinator
2 days ago
Belfast, United Kingdom VANRATH Full timeWe are seeking a skilled Helpdesk Operations Coordinator to join our team at VANRATH. As a leading recruiter in the security systems sector, we have partnered with a major company in Belfast to find the perfect candidate for this role.Key ResponsibilitiesThe successful candidate will be responsible for:Providing exceptional customer service and resolving...
-
Customer Service Coordinator
3 weeks ago
Belfast, United Kingdom Brook Street Full timeWe have an exciting opportunity for a Customer Service Coordinator to join our team as a Full-time Helpdesk Operator in Belfast. In this role, you will be responsible for providing exceptional customer service, operating helpdesk software, and maintaining databases and professional relationships.Key Responsibilities: Maintaining databases, spreadsheets, and...
-
Helpdesk Advisor
7 months ago
Belfast, United Kingdom Sodexo Full timeJob Introduction What We Are Offering: - Up to £24,800 salary. - A permanent and fulltime position. - Monday to Friday working week. - Office based in Greater Belfast area. - Please view our attached benefits guide to see everything we have to offer! Your role as a Helpdesk Advisor: We have a fantastic opportunity for a dynamic and enthusiastic...
-
Helpdesk Operations Coordinator
2 days ago
Belfast, United Kingdom VanRath Full timeAs a Helpdesk Administrator for a major Security Systems company based in Belfast, you will be responsible for managing service calls, dispatching engineers, and providing exceptional customer support. This is a full-time position, Monday to Friday, offering a competitive salary of £35,000 - £40,000 per annum, depending on experience, plus a comprehensive...
-
Junior Helpdesk and Administrator
6 months ago
Belfast, United Kingdom Moston Consultants Full timeEvery day our people help create high-quality learning environments - ensuring they are safe, clean and compliant for teachers to inspire and where students can gain meaningful skills and qualifications. We work in partnership with our clients and end-users to ensure our 24/7 services are delivered to the highest standard with minimum impact or disruption...
-
Junior Helpdesk and Administrator
6 months ago
Belfast, United Kingdom Moston Consultants Full timeEvery day our people help create high-quality learning environments - ensuring they are safe, clean and compliant for teachers to inspire and where students can gain meaningful skills and qualifications. We work in partnership with our clients and end-users to ensure our 24/7 services are delivered to the highest standard with minimum impact or disruption...
-
Public Sector Helpdesk Assistant
3 weeks ago
Belfast, United Kingdom Brook Street Full timeWe are looking for a talented Public Sector Helpdesk Assistant to join our team in Belfast. As a Full-time Helpdesk Operator, you will be responsible for providing administrative and secretarial support, operating helpdesk software, and maintaining databases and professional customer service.Job Description: Maintaining databases, spreadsheets, and documents...
-
Helpdesk Operations Manager
2 days ago
Belfast, United Kingdom ViS Security Solutions Limited Full timeOpportunity for Experienced Helpdesk Operations ManagerVIS Security Solutions Limited is seeking an experienced Helpdesk Operations Manager to join our team. As a key member, you will play a vital role in ensuring the smooth operation of our helpdesk services and providing exceptional customer support.About the RoleYour primary responsibilities will include...
-
Helpdesk Advisor
7 months ago
Belfast, United Kingdom Sodexo Full timeJob Introduction At Sodexo, we’re passionate about people and have our customers at heart of everything we do. We run an essential service for our prestigious client, and we currently have a vacancy for a Helpdesk Advisor to join our busy team! Being the first point of contact for our customers you’ll be an important role model when it comes to what...
-
Helpdesk Administrator
5 months ago
Belfast, United Kingdom Parr Facilities Management Full timeOverview Parr FM has an exciting opportunity for an experienced Helpdesk Administrator to join our team based in Belfast. The role will work across all sectors including public health and education & private including retail and production. The company is experiencing a period of new contract wins along with many other changes making now an amazing time to...
-
Helpdesk Operations Assistant
2 days ago
Belfast, United Kingdom First Choice Selection Services Full timeWe are looking for a highly motivated and organized Helpdesk Administrator to join our team at First Choice Selection Services in Belfast. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to client inquiries and resolve issues in a timely and...
-
Contract Operations Coordinator
2 weeks ago
Belfast, United Kingdom ABM Full timeWe have an exciting opportunity for a Contract Operations Coordinator to join our Contract Support Administration team at ABM in Belfast. In this role, you will provide administrative support, including first line helpdesk support, logging and managing calls, and coordinating works.You will also be responsible for attending Client meetings, assisting in...
-
Helpdesk/ Customer Service Administrator
2 weeks ago
Belfast, United Kingdom Brook Street Recruitment Full timeBrook Street recruitment is working with our East Belfast client to recruit a new full time and permanent Helpdesk / Customer Service Administrator to join their team The role will include: * Logging & assigning service calls using CASH software * Dispatching engineers & ensuring paperwork is completed to the criteria required * Providing excellent &...
-
Helpdesk/ Customer Service Administrator
1 week ago
Belfast, United Kingdom Brook Street Uk Careers Full timeBrook Street recruitment is working with our East Belfast client to recruit a new full time and permanent Helpdesk / Customer Service Administrator to join their team The role will include: * Logging & assigning service calls using CASH software * Dispatching engineers & ensuring paperwork is completed to the criteria required * Providing excellent &...
-
Helpdesk/ Customer Service Administrator
1 week ago
Belfast, United Kingdom Brook Street Recruitment Full timeBrook Street recruitment is working with our East Belfast client to recruit a new full time and permanent Helpdesk / Customer Service Administrator to join their team The role will include: * Logging & assigning service calls using CASH software * Dispatching engineers & ensuring paperwork is completed to the criteria required * Providing excellent &...
-
Technical Helpdesk Professional
2 weeks ago
Belfast, United Kingdom Special EU Programme Body Full timeAbout the Role:We are currently looking for a Technical Helpdesk Professional to join our IT team at the Special EU Programme Body. In this role, you will be responsible for delivering high-quality IT support services to our staff across multiple locations. Your key duties will include resolving technical issues, maintaining and upgrading our IT systems, and...
-
Helpdesk Administrator
6 months ago
Belfast, United Kingdom Totalis Solutions Ltd Full timeAt TOTALIS we are a Construction, Fit Out and Facilities Management provider with offices across the UK. We carry out a wide range of projects for a variety of private, public sector and retail clients. Due to exciting growth plans, new client wins and improvements to our internal systems we are looking for a new Helpdesk Administrator to join our team in...
-
Helpdesk Team Member
2 days ago
Belfast, United Kingdom Brook Street Recruitment Full timeRole OverviewBrook Street Recruitment is working with our East Belfast client to recruit a new full-time and permanent Helpdesk/Customer Service Administrator to join their team. The role involves providing excellent and efficient customer support, ensuring paperwork is completed to the required criteria, and working interdepartmentally to support...
-
Helpdesk Operator
3 weeks ago
Belfast, United Kingdom Brook Street Full timeBrook Street (UK) Ltd are recruiting a Helpdesk Operator for our leading Public Sector client Education Authority Northern Ireland, Belfast. As a temporary-full time Helpdesk Operator you will provide administrative and secretarial support within the Maintenance department and carry out the functions of the Maintenance Help Desk. MAIN DUTIES AND...
-
Helpdesk Operator
2 months ago
Belfast, United Kingdom CV-Library Full timeBrook Street (UK) Ltd are recruiting a Helpdesk Operator for our leading Public Sector client Education Authority Northern Ireland, Belfast. As a temporary-full time Helpdesk Operator you will provide administrative and secretarial support within the Maintenance department and carry out the functions of the Maintenance Help Desk. MAIN DUTIES AND...