Customer Service Coordinator

5 days ago


Belfast, United Kingdom Brook Street Full time

We have an exciting opportunity for a Customer Service Coordinator to join our team as a Full-time Helpdesk Operator in Belfast. In this role, you will be responsible for providing exceptional customer service, operating helpdesk software, and maintaining databases and professional relationships.

Key Responsibilities:

  • Maintaining databases, spreadsheets, and documents to ensure accuracy and completeness.
  • Preparing materials for maintenance managers using software packages, adhering to strict deadlines.
  • Responding to helpdesk calls and emails, logging and actions in a professional and courteous manner.
  • Operating helpdesk software, monitoring customer use and software performance to optimize system efficiency.
  • Maintaining a professional helpdesk service, keeping customers informed and engaged throughout their interactions.

Benefits:

  • Full training and induction to ensure a smooth transition into the role.
  • The opportunity to work with a leading Public Sector Organisation promoting diversity and inclusiveness.
  • Accrual of holiday hours as you work, allowing for flexibility and work-life balance.
  • Access to Brook Street (UK) Ltd's back-office support and mentoring services.

Salary Information: $55,000 - $80,000 per annum, depending on experience.



  • Belfast, United Kingdom Ashton Recruitment Full time

    Ashton Recruitment requires a Customer Service Coordinator for our client based in Belfast. Salary: £14.56 per hour.Job DescriptionIn this role, you will play a critical part in delivering exceptional customer service to our clients, ensuring that their needs are met promptly and efficiently. You will work closely with the Duty Manager, Customer Relations...


  • Belfast, United Kingdom Manpower UK Ltd Full time

    About the RoleWe are seeking a highly organized and proactive Sales Administrator to join our team at our Belfast branch in Duncrue. As a key member of our branch team, you will play a vital role in ensuring the smooth and efficient running of the branch.Key ResponsibilitiesSupport the sales process for a range of customers, processing customer orders and...


  • Belfast, United Kingdom The Victims and Survivors Service (VSS) Full time

    Support Services Coordinator:The Victims and Survivors Service is seeking a Support Services Coordinator to join our team. In this role, you will be responsible for coordinating support services for victims and survivors.About the Role:This is an exciting opportunity for a highly motivated individual with experience in programme coordination to join our...


  • Belfast, United Kingdom DFDS UK & Ireland Full time

    Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Customer Service Coordinator. **Be part of the movement - and play your part** **About the...

  • Service Coordinator

    5 months ago


    Belfast, United Kingdom Energis Recruitment Ltd Full time

    Based near Belfast our client distributes a range of construction equipment and agricultural plant. They are currently seeking an experienced Service Coordinator to work closely with customers and the service department, who provide routine and reactive maintenance and servicing to their client base. **Responsibilities**: - Maintaining effective...


  • Belfast, United Kingdom Power NI Full time

    We're on a mission to resolve customer issues and deliver exceptional service at Power NI!About the JobThis exciting opportunity has arisen for a skilled Customer Repayment Coordinator to join our team. As a Customer Repayment Coordinator, you will be responsible for negotiating with customers to offer suitable repayment options and working collaboratively...


  • Belfast, United Kingdom NFT Logistics Full time

    We are excited to offer a fantastic full-time career opportunity for a Service & Parts Coordinator to join our team at the Belfast office. As the Service & Parts Coordinator, you will play a crucial role in supporting the day-to-day operations of our busy Service & Parts Department, working closely with the Service Manager and the service team to ensure...


  • Belfast, United Kingdom The Victims and Survivors Service (VSS) Full time

    Job SummaryWe are seeking an experienced Information and Reporting Officer to join our team at the Victims and Survivors Service (VSS). The successful candidate will support the development of new services, manage reporting activities, and collaborate with community partners, service users, funders, and others. If you have a strong background in data...


  • Belfast, United Kingdom Black Fox Solutions Full time

    Sales Support Opportunity at Black Fox SolutionsWe are seeking a highly skilled Sales Support specialist to join our team on a permanent basis.About the Role:Process orders and quotes efficiently and effectively.Respond promptly to customer requests, ensuring exceptional service delivery.Maintain strong communication skills through inbound and outbound calls...


  • Belfast, United Kingdom Black Fox Solutions Full time

    About UsOur company has over 60 years of industry experience in HVAC and ventilation. We pride ourselves on delivering high-quality solutions to our customers.The RoleManage customer relationships, ensuring excellent service standards are met.Provide technical support to customers, helping them to get the most out of our products.Process orders and offer...


  • Belfast, United Kingdom Markerstudy Group Full time

    About UsAt Markerstudy Group, we pride ourselves on being one of the UK's fastest growing and leading automotive glazing companies. Our innovative approach is at the heart of our business, driving us to deliver exceptional results.About the RoleWe are seeking a highly skilled Customer Service Administrator to join our Belfast service centre team. As a key...


  • Belfast, United Kingdom SGS Full time

    **Company Description** SGS provide the world’s most comprehensive range of integrated inspection, testing, certification, and advisory services, powered by the latest technology and digital tools. Our global network of experts supports our customers by helping them to meet increasingly complex regulations and standards. At SGS, we believe in rewarding...


  • Belfast, United Kingdom Markerstudy Group Full time

    About the RoleWe are looking for a highly organized and communicative Customer Service Administrator to join our team at our Belfast service centre.This exciting opportunity will see you take on a Deployment Centre Agent role, supporting the Supervisor and wider team with general administration and ensuring compliance on all documentation.Key...


  • Belfast, United Kingdom REED Specialist Recruitment Full time

    We are seeking a skilled Maintenance Services Coordinator to oversee and coordinate maintenance contractors for planned and reactive maintenance across our campus locations. This role is pivotal in ensuring that maintenance services delivered support the maintained condition of University assets effectively and efficiently.">Key Responsibilities:Oversee the...


  • Belfast, United Kingdom Titanic Hotel Belfast Full time

    Job OverviewWe are seeking an experienced Event Service Coordinator to join our team at the Titanic Hotel Belfast. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and has experience in conference and banqueting operations.


  • Belfast, United Kingdom National Car Parks Limited Full time

    About the RoleWe are seeking a motivated and friendly Parking Services Coordinator to join our team at National Car Parks Limited in Belfast.This is a full-time position, working 37.5 hours per week over 5 days, including weekends due to the nature of our business.Job Responsibilities:As a Parking Services Coordinator, you will be responsible for providing...


  • Belfast, United Kingdom Greggs Plc Full time

    About the PositionWe are seeking a Customer Experience Coordinator to lead our team at Greggs Plc. As a Store Leadership Manager, you will be responsible for ensuring that every customer has a positive experience when shopping with us. You will be a natural leader with a passion for delivering outstanding customer service and maintaining high-quality...


  • Belfast, United Kingdom Proofpoint Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ Proofpoint is seeking a proactive, organized and experienced Contractor with excellent customer service and project management skills to join the Professional Services team. You will be responsible for...


  • Belfast, United Kingdom Kindred of Ireland Full time

    **Job Title**: Customer Service and Operations Executive (Part-Time) **Location**: Based at Kindred of Ireland studio/store, Belfast. **Hours**: 30 hours per week. **Working Hours by Day**: - **Monday**: 9:30am-3:30pm - **Tuesday**: 9:30am-3:30pm - **Wednesday**: 9:30am-3:30pm - **Thursday**: 9:30am-3:30pm - **Friday**: 9:30am-3:30pm **Job...


  • Belfast, United Kingdom Customer Labs Full time

    Job Summary: We are seeking a Commercial Vehicle Technician Assistant to join our team at Customer Labs. The successful candidate will be responsible for handling customer enquiries and supporting our technicians in the workshop.">Key Responsibilities:Handle incoming and outgoing customer communications via phone, email, or in-personSupport technicians in...