Resident Liaison Specialist
3 weeks ago
At Build Recruitment, we are seeking a skilled Resident Liaison Officer to join our team. This role offers a mix of on-site and office-based work, making it an excellent opportunity for those who enjoy variety in their daily tasks.
">Job Summary:
">We are looking for a Customer Support Representative who will play a key role in maintaining effective communication with residents in social housing properties across Sussex/Kent during construction projects. The ideal candidate should have excellent communication skills, be comfortable with regular driving, and possess a valid driver's license.
">Key Responsibilities:
">- ">
- Drafting communications related to access, work delays, changes in project scope, and addressing any issues that arise.">
- Responding to residents' questions and concerns through email or in-person home visits.">
- Attending coffee mornings with the Foreperson to discuss upcoming construction activities.">
- Collecting and recording Key Performance Indicators (KPIs) by gathering project booklets upon completion.">
- Building and maintaining positive relationships with residents to ensure smooth project progress and resident satisfaction.">
- Basic knowledge of IT systems and software.">
Requirements:
">The successful candidate will have a valid driver's license and be comfortable with regular driving. A basic knowledge of IT systems and software is also required. We offer a competitive salary and benefits package, including a company van and fuel card or car allowance.
">Salary: £30,000 per annum
">This is a full-time position working Monday to Friday, 8am-5pm with one hour for lunch. If you are a motivated individual with excellent communication skills, we would love to hear from you.
">About Build Recruitment Limited:
">Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.
">Benefits:
">In addition to the competitive salary and benefits package, we offer a supportive and dynamic work environment.
">How to Apply:
">If you are interested in this exciting opportunity, please submit your application.
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