Help Desk Resolution Expert
1 week ago
About Our Company:
CV-Library is an international bank seeking a skilled Help Desk Resolution Expert to join our team. As a member of our technical support team, you will play a crucial role in resolving customer inquiries and ensuring high-quality service delivery.
Key Responsibilities:
- Provide timely and effective support to customers
- Document all interactions and resolutions
- Collaborate with colleagues to improve processes and procedures
Requirements:
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Familiarity with ITIL framework (desirable)
Estimated Salary: £29,000 - £37,000 per annum
-
Help Desk Professional
3 days ago
London, Greater London, United Kingdom Senitor Associates Full time £28,000 - £30,000We are seeking a highly skilled Help Desk Professional to join our team at Senitor Associates in Newcastle, UK. This role involves providing expert technical support to clients, driving business growth and success.Key Responsibilities: Answer telephone inquiries from contractual clients, recording tickets and collecting information about issues. Investigate...
-
Technical Help Desk Expert
1 week ago
London, Greater London, United Kingdom CV-Library Full timeIn this dynamic and challenging role, you will have the opportunity to work collaboratively with various teams to resolve technical issues and deliver outstanding results. As a Technical Help Desk Expert, you will provide expert guidance and support to our customers, ensuring that they receive the highest level of service. With a focus on collaboration and...
-
Help Desk Technician
1 hour ago
London, Greater London, United Kingdom Select Appointments Full timeJob Summary:We're looking for a Help Desk Technician to join our IT team. As a Help Desk Technician, you'll be responsible for providing first-line technical support to our clients.Your Main Responsibilities:Respond to client queries and resolve technical issues promptly and efficiently.Escalate complex issues to senior engineers when necessary.Collaborate...
-
Help Desk Expert
1 week ago
London, Greater London, United Kingdom JCDecaux Full timeJob DescriptionWe are seeking a highly motivated and experienced Help Desk Expert to join our Service Delivery department. As a key member of our team, you will be responsible for providing technical assistance to end-users across various levels of the organization.Responsibilities:Provide hardware and software support for client operating systems (Windows...
-
Help Desk Engineer
3 days ago
London, Greater London, United Kingdom PFH Technology Group Full timeAbout the RoleWe are seeking an experienced Help Desk Engineer to join our team in Paddington, Central London. This is a 12-month contract opportunity that involves providing hands-on end-user support, administration, installation, and issue resolution for our clients.The successful candidate will have a strong background in IT, preferably with experience in...
-
Technical Help Desk Engineer
2 weeks ago
London, Greater London, United Kingdom Jas Gujral Full timeWe are seeking an experienced Technical Help Desk Engineer to join our team at Jas Gujral. This is a 12-month Fixed-Term Contract position offering a competitive salary of £42,000 - £52,000 per annum. As a Technical Help Desk Engineer, you will be responsible for providing first-level technical support to our users, escalating complex issues to...
-
Help Desk Technician
3 days ago
London, Greater London, United Kingdom Jackson Green Recruitment Limited Full timeService Desk Analyst Job Description:We are seeking an experienced Service Desk Analyst to join our team at Jackson Green Recruitment Limited. The successful candidate will be responsible for providing technical support and resolving IT-related incidents/service requests.Key Responsibilities:Take/logging/monitoring/resolving IT related incidents/service...
-
Help Desk Technician
3 days ago
London, Greater London, United Kingdom Leo Recruitment Limited - IT Recruitment Solutions Full time £29,000Are you a skilled and enthusiastic IT professional looking for a challenging role in a dynamic company? We are seeking an experienced Help Desk Technician to join our team at Leo Recruitment Limited - IT Recruitment Solutions in Poole, Dorset. As a Help Desk Technician, you will be responsible for providing 1st Line Support to customers across applications...
-
Wintel Help Desk Technician
3 days ago
London, Greater London, United Kingdom Jackson Green Recruitment Limited Full time**About the Role:** We are seeking a Wintel Help Desk Technician to join our team at Jackson Green Recruitment Limited. As a key member of our service desk, you will be responsible for providing exceptional technical support to our clients. Job Summary:You will be working in a fast-paced environment, taking ownership of IT related incidents/service requests...
-
Help Desk Specialist
7 days ago
London, Greater London, United Kingdom COREcruitment Full timeWe are seeking an experienced IT and AV professional to join our team at COREcruitment. As a Help Desk Specialist, you will be the primary point of contact for all IT and AV related queries and issues. The ideal candidate will have a solid foundation in both IT and AV support, with demonstrated skills in setting up and maintaining PCs, laptops, and mobile...
-
Help Desk Operations Specialist
1 month ago
London, Greater London, United Kingdom Community Title Network, LLC Full timeAbout the TeamThe IT Department at Community Title Network, LLC is responsible for providing technical support to end-users company-wide.Key Responsibilities of this Help Desk Operations Specialist role include:Providing technical support for software and hardware issues.Maintaining inventory via inventory tracking software.Documenting problems, ticket...
-
Help Desk Professional
1 week ago
London, Greater London, United Kingdom Proactive Appointments Limited Full timeAre you a highly motivated and technically skilled individual looking for a new challenge? Proactive Appointments Limited is seeking a Help Desk Professional to join their team in London. As a 2nd Line Support Analyst, you will provide technical support to users at 1st and 2nd line levels, as well as support laptop refreshes and BAU Support.In this role, you...
-
Help Desk Specialist
1 week ago
London, Greater London, United Kingdom KORE Full timeIT Support RoleWe are seeking a skilled IT professional to provide end-user support for hardware, software, and network assistance at KORE.About the JobThe successful candidate will work closely with our global team to deliver exceptional technical services. This role is ideal for an enthusiastic individual who is passionate about technology and resolving...
-
IT Help Desk Engineer
1 week ago
London, Greater London, United Kingdom Just IT Recruitment Full timeJoin Our Team as an IT Help Desk EngineerWe are looking for a highly motivated and organized IT Help Desk Engineer to join our team at Just IT Recruitment. As an IT Help Desk Engineer, you will play a vital role in providing technical support to our clients, ensuring their IT systems are running smoothly and efficiently.About the RoleThis is an exciting...
-
Technical Help Desk Expert
3 days ago
London, Greater London, United Kingdom La Fosse Full timeWe are looking for a Technical Help Desk Expert to join our team at La Fosse in London. This exciting opportunity involves providing technical support for project teams and shops, with a focus on resolving complex technical issues.The successful candidate will possess experience with the ITIL Framework, SCCM, Windows 10, and batch files & PowerShell scripts....
-
IT Resolution Expert
1 week ago
London, Greater London, United Kingdom Procode Full timeJob SummaryThis role involves joining our dedicated Service Desk team in a fast-paced environment where you'll help colleagues across the group resolve technical issues. You will engage with customers providing face-to-face and remote support.You will require strong customer-oriented skills, demonstratable experience and the desire to resolve issues quickly....
-
IT Help Desk Analyst
7 days ago
London, Greater London, United Kingdom Just IT Recruitment Full timeJob DescriptionWe are seeking an experienced IT Help Desk Analyst to join our team at Just IT Recruitment. As a key member of our IT Department, you will be responsible for providing top-notch technical support to our clients.Main Duties:Support and troubleshoot issues related to company applications and communicate with external vendors.Manage and maintain...
-
Help Desk Technician
1 week ago
London, Greater London, United Kingdom Premier Group Recruitment Full time £150We are seeking a highly skilled Help Desk Technician to join our team at Premier Group Recruitment. The successful candidate will be responsible for providing technical support to users of our job board websites, troubleshooting issues, and escalating complex problems to internal teams.The ideal candidate will have a strong understanding of website...
-
Senior Help Desk Technician
3 days ago
London, Greater London, United Kingdom Premier Group Recruitment Full timeJob Title: Senior Help Desk Technician">Job Type: Permanent">Premier Group Recruitment is seeking a skilled Senior Help Desk Technician to join our team.">About the Role:">The Senior Help Desk Technician will be responsible for providing support to customers for complex and challenging tickets.">Key Responsibilities:">Providing expert-level support to...
-
Technical Help Desk Analyst
2 days ago
London, Greater London, United Kingdom Mckinlay Law Full timeTechnical Help Desk Analyst Job Description:We are seeking a highly motivated and experienced Technical Help Desk Analyst to join our team at McKinlay Law. As a Technical Help Desk Analyst, you will be responsible for providing technical support to attorneys, paralegals, and staff.Key Responsibilities:Responding to incoming calls and emails related to IT...