Dedicated Carer Advocate
4 weeks ago
Dccarers invites applications for the position of Dedicated Carer Advocate. The estimated annual salary for this role is £16,022.
About the RoleThis is an excellent opportunity for a dedicated individual to join our team and make a real difference in the lives of carers. As a Dedicated Carer Advocate, you will deliver information and support to carers through various channels, including telephone, online, and face-to-face appointments.
Key Responsibilities- Providing Information and Support: Deliver information, support, and advice to carers via telephone, in-person meetings, email, written documents, and virtual platforms such as Zoom, Teams, and Skype.
- Conducting One-on-One Support Sessions: Provide individualised support to carers as needed and conduct support assessments for carers accessing DCCS services using the Carers outcomes tool.
- Caseload Management: Manage your own caseload, maintaining up-to-date records and monitoring as required using Charitylog.
- Facilitating Referrals and Signposting: Refer carers to Social Care Direct for comprehensive carer assessments when appropriate and direct carers to relevant organisations that can offer additional assistance based on their individual needs.
- Identifying and Supporting Hidden Carers: Connect with GP surgeries, social care services, libraries, and community services within the allocated area to identify hidden carers and provide them with information about DCCS services.
- Assisting with Welfare Benefits: Help carers access appropriate welfare benefits to maximise their income and support their caring roles, including assistance with form filling.
- Grant and Bursary Assistance: Support carers in financial hardship with grants and bursaries for essential household items.
- Staying Up-to-Date: Keep up to date with changes in welfare benefits, carer policies, and service provisions.
- Collaborating with Colleagues: Work collaboratively with fellow carer support coordinators to share knowledge and skills.
- Attending Meetings and Training: Attend meetings, training sessions, and events as required.
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