Dedicated Carer Advocate

4 weeks ago


North East, United Kingdom Dccarers Full time

Dccarers invites applications for the position of Dedicated Carer Advocate. The estimated annual salary for this role is £16,022.

About the Role

This is an excellent opportunity for a dedicated individual to join our team and make a real difference in the lives of carers. As a Dedicated Carer Advocate, you will deliver information and support to carers through various channels, including telephone, online, and face-to-face appointments.

Key Responsibilities
  1. Providing Information and Support: Deliver information, support, and advice to carers via telephone, in-person meetings, email, written documents, and virtual platforms such as Zoom, Teams, and Skype.
  2. Conducting One-on-One Support Sessions: Provide individualised support to carers as needed and conduct support assessments for carers accessing DCCS services using the Carers outcomes tool.
  3. Caseload Management: Manage your own caseload, maintaining up-to-date records and monitoring as required using Charitylog.
  4. Facilitating Referrals and Signposting: Refer carers to Social Care Direct for comprehensive carer assessments when appropriate and direct carers to relevant organisations that can offer additional assistance based on their individual needs.
  5. Identifying and Supporting Hidden Carers: Connect with GP surgeries, social care services, libraries, and community services within the allocated area to identify hidden carers and provide them with information about DCCS services.
  6. Assisting with Welfare Benefits: Help carers access appropriate welfare benefits to maximise their income and support their caring roles, including assistance with form filling.
  7. Grant and Bursary Assistance: Support carers in financial hardship with grants and bursaries for essential household items.
  8. Staying Up-to-Date: Keep up to date with changes in welfare benefits, carer policies, and service provisions.
  9. Collaborating with Colleagues: Work collaboratively with fellow carer support coordinators to share knowledge and skills.
  10. Attending Meetings and Training: Attend meetings, training sessions, and events as required.


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