Workforce Planning Strategist
2 days ago
We are seeking a highly skilled Workforce Planning Strategist to join our team at Principality Building Society. As a key member of our workforce planning function, you will play a critical role in developing and delivering an operational workforce planning capability that aligns with our business needs.
Key Responsibilities- Develop and deliver an operational workforce planning capability across the Principality group
- Workforce planning and forecasting to cover operational demands
- Oversee the reconciliation of monthly performance across the group
- Manage design changes to ensure they align with business needs
- Forecast all operational demand types and staffing requirements based on historical data, and identify trends and business needs
- Assist with training and mentoring of all workforce planning colleagues to ensure competency
- Monitor real-time data to ensure all peak activities and shortfalls are monitored and plans in place to ensure service level agreements
- Strong experience in managing workforce planning activities
- Strong analytical and critical thinking skills, with the ability to interpret data & make sound decisions
- Experience of using workforce management software and tools to forecast call volumes & create schedules
- Proficiency in Microsoft Excel, including advanced formulas, pivot tables and data techniques
- Strong diligence and accuracy, with the ability to analyze data and identify patterns & trends
At Principality Building Society, we are passionate about creating an inclusive workplace where diversity is celebrated and where colleagues feel a sense of belonging. We offer a range of benefits and a flexible working environment that supports our colleagues in achieving their goals.
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Workforce Planning Manager
3 days ago
Cardiff, Cardiff, United Kingdom Principality Building Society Full time{"title": "Workforce Planning Manager", "description": "Workforce Planning ManagerTransforming Principality's WorkforceAt Principality Building Society, we're embarking on a period of significant cultural transformation to simplify our business and create capacity for purposeful growth. As a Workforce Planning Manager, you'll play a pivotal role in shaping...
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Workforce Planning Manager
3 days ago
Cardiff, Cardiff, United Kingdom Principality Building Society Full time{"title": "Workforce Planning Manager", "description": "Workforce Planning ManagerTransforming Principality's WorkforceAt Principality Building Society, we're embarking on a period of significant cultural transformation to simplify our business and create capacity for purposeful growth. As a Workforce Planning Manager, you'll play a pivotal role in shaping...
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Workforce Planning Manager
2 days ago
Cardiff, Cardiff, United Kingdom Principality Building Society Full timeAbout the RoleWe are seeking a highly skilled Workforce Planning Manager to join our team at Principality Building Society. As a key member of our organization, you will play a pivotal role in shaping our workforce planning capabilities and driving business growth.Key ResponsibilitiesDevelop and implement an operational workforce planning strategy to...
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Workforce Planning Manager
2 days ago
Cardiff, Cardiff, United Kingdom Principality Building Society Full timeAbout the RoleWe are seeking a highly skilled Workforce Planning Manager to join our team at Principality Building Society. As a key member of our organization, you will play a pivotal role in shaping our workforce planning capabilities and driving business growth.Key ResponsibilitiesDevelop and implement an operational workforce planning strategy to...
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Workforce Planning Manager
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Cardiff, Cardiff, United Kingdom Principality Building Society Full timeJob Summary:Principality Building Society is seeking a highly skilled Workforce Planning Manager to lead the development and delivery of an operational workforce planning capability. This is a pivotal role in our growth and success, and we are looking for a talented individual to join our team.Key Responsibilities:Develop and deliver an operational workforce...
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Workforce Planning Manager
1 week ago
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