Service Desk Manager
1 week ago
In this Service Desk Manager role, you will serve as the primary point of contact for all incoming support tickets at Careers Plus in Edinburgh. You will work closely with our technical teams to resolve client issues and implement effective solutions.
To succeed in this role, you will need previous experience in an MSP environment in a technical support role, with a focus on root cause analysis and conducting ticket reviews. A proactive mindset and excellent communication skills are also essential.
The salary for this position is £35,000 - £45,000 per annum, depending on experience. Benefits of working with Careers Plus include:
- A competitive salary
- Opportunities for career development and training
-
Service Desk Expert
2 weeks ago
Edinburgh, Edinburgh, United Kingdom undisclosed Full timeThe Service Desk Expert role at an undisclosed company in Edinburgh, Scotland, offers a unique opportunity to work with a talented team of professionals and provide exceptional IT support services to our clients. With a salary of £45,000 - £55,000 per annum, depending on experience, this is an exciting opportunity for someone who is passionate about...
-
Service Desk Analyst
1 month ago
Edinburgh, Edinburgh, United Kingdom Shepherd and Wedderburn LLP Full timeWe have an exciting opportunity for an IT professional to join our Service Desk team and provide technical support to our users.About the RoleTest, commission and install new software, hardware and IT systems.Contribute to the development and documentation of IT procedures and processes.Act as a technical resource in projects as directed by manager.Candidate...
-
Service Desk Operations Manager
2 weeks ago
Edinburgh, Edinburgh, United Kingdom The Twenty One Recruitment Group Ltd Full timeThe Twenty One Group is recruiting on behalf of their client, a multi-disciplined Mechanical and Electrical company, for a permanent Service Desk Coordinator in Edinburgh. This role comes with a supportive work culture that prioritizes staff well-being and professional development.The opportunity involves coordinating the schedules of mobile Service...
-
Service Desk Transformation Specialist
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Lane Clark & Peacock LLP Full timeAs a Service Desk Transformation Specialist at Lane Clark & Peacock LLP, you will be responsible for delivering exceptional customer service while implementing cutting-edge technology solutions. This role offers a unique opportunity to blend technical expertise with business acumen, driving the evolution of our service desk operations.The ideal candidate...
-
Service Desk Lead
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Careers Plus Full time £34,000Job Title: Service Desk CoordinatorThis role is an excellent opportunity to develop your skills in a fast-paced technical support environment. As a Service Desk Coordinator, you will be responsible for handling incoming support tickets, collaborating with cross-functional teams, and delivering high-quality solutions to clients.We offer a competitive salary...
-
Service Desk Analyst
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Head Resourcing Ltd Full timeAbout Us: Head Resourcing Ltd is a renowned company in Edinburgh, committed to delivering exceptional service and innovative solutions to our clients.Role Overview: We are seeking a skilled Service Desk Analyst to join our team, providing technical support and contributing to the success of our business.Responsibilities:Delivering first-class support...
-
Service Desk Expert
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Careers Plus Full time £34,000Career Opportunities:Are you a motivated and experienced IT professional looking for a new challenge? Careers Plus is seeking a skilled Technical Service Coordinator to join our team. As a key member of our service desk, you will be responsible for delivering exceptional technical support to our clients.About the Role:As a Technical Service Coordinator, you...
-
Service Desk Expert
2 days ago
Edinburgh, Edinburgh, United Kingdom Lane Clark & Peacock LLP Full timeUnlocking Human Potential in IT SupportLane Clark & Peacock LLP invites applications for a Service Desk Expert - Windows and Office position. As a seasoned Senior Service Desk Analyst, you will lead the way in delivering world-class technical support, leveraging your expertise in Microsoft technologies, including Windows 10/11, Office 365, and Azure AD.This...
-
IT Service Desk Engineer
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Shepherd and Wedderburn LLP Full timeWe are looking for a skilled IT Service Desk Engineer to join our team at Shepherd and Wedderburn LLP, supporting the delivery of exceptional technical services to our users.About the PositionTo deliver 1st and 2nd line technical support to users, resolving issues promptly and efficiently.To work closely with the project team to ensure seamless delivery of...
-
Service Desk Operations Coordinator
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Careers Plus Full time £34,000About the RoleCareers Plus is looking for a highly motivated Service Desk Operations Coordinator to join our team. In this role, you will be responsible for conducting ticket reviews to ensure effective solutions are delivered.You will work closely with our team to provide proactive support and develop efficient processes.
-
Tech Innovator Service Desk Role
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Spencer Scott Full timeKey Responsibilities: As a Tech Innovator Service Desk Role at Spencer Scott Ltd, your key responsibilities will include implementing AI-driven tools in troubleshooting, balancing the strengths of both automation and human expertise, and continuously analysing and providing feedback on AI workflows. You will work closely with the team to ensure a blend of...
-
Front Desk Lead
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Delta Hotels Edinburgh Full timeWe are seeking a Front Desk Lead to join our team at Delta Hotels Edinburgh. As a lead, you will be responsible for supervising and coordinating the front desk operations, ensuring that every guest receives exceptional service and support.Detailed knowledge of hotel operations and management principles is required for this role. If you enjoy delivering...
-
Help Desk Professional
1 week ago
Edinburgh, Edinburgh, United Kingdom Avaloq Full timeHelp Desk Professional WantedAvaloq is a dynamic and innovative company, constantly pushing the boundaries of what is possible in the world of wealth management. As a Help Desk Professional, you will play a critical role in ensuring that our customers receive the highest level of support and service.The successful candidate will have strong technical skills,...
-
Service Desk Coordinator
5 days ago
Edinburgh, Edinburgh, United Kingdom Careers Plus Full time £34,000Job Overview:We are seeking a Service Desk Coordinator to join our team at Careers Plus. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.In this role, you will serve as the primary point of contact for all incoming support tickets, performing initial reviews,...
-
Assistant Front Desk Manager
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Malmaison Full timeKey ResponsibilitiesThe ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to work well under pressure. Key responsibilities include:Managing the front desk and ensuring efficient check-in and check-out processesProviding exceptional customer service and resolving any guest complaints or issuesMaintaining accurate...
-
Front Desk Coordinator
3 days ago
Edinburgh, Edinburgh, United Kingdom Surgeons Quarter Edinburgh Full timeAt Surgeons Quarter Edinburgh, we are seeking a highly skilled and enthusiastic Front Desk Coordinator to join our dynamic Front Office team.We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience. The successful candidate will have the opportunity to work in a fast-paced environment with a dedicated team of professionals who...
-
Microsoft EUC IT Service Desk Analyst
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Spencer Scott Full timeJob DescriptionThis IT Service Desk Analyst opportunity will pay an annual salary up to £40,000, a 15% Annual Bonus, 9% Company Pension, Private Health and Dental Care and lots more. The role is hybrid based with 3 days a week in the office.BenefitsWe offer a range of benefits, including an annual salary up to £40,000, a 15% Annual Bonus, 9% Company...
-
Front Desk Representative
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Sonder Full timeHiring for Front Desk RepresentativesWe are seeking highly skilled individuals to join our team as Front Desk Representatives at Sonder.As a Front Desk Representative, you will be responsible for handling all guest interactions with the highest level of hospitality and professionalism, accuracy and timeliness, accommodating special requests whenever...
-
IT Service Management Professional
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Morgan Hunt Full time £57,100**About the Role:**We are seeking an experienced ITIL Operations Manager to join our team in Edinburgh. The successful candidate will be responsible for overseeing the operations of our IT Service Desk, ensuring adherence to ITIL best practices, and implementing robust processes for incident, problem, and change management.**Key Responsibilities:**Manage and...
-
Technical Service Desk Coordinator
1 week ago
Edinburgh, Edinburgh, United Kingdom Careers Plus Full time £34,000We are recruiting for a Technical Service Desk Coordinator to join our team at Careers Plus.About the Role:This is an exciting opportunity for an experienced technical support professional to develop and deliver effective solutions to clients.Previous experience in an MSP environment is essential, along with a strong understanding of root cause analysis.Job...