Service Desk Manager

1 week ago


Edinburgh, Edinburgh, United Kingdom Careers Plus Full time £34,000

In this Service Desk Manager role, you will serve as the primary point of contact for all incoming support tickets at Careers Plus in Edinburgh. You will work closely with our technical teams to resolve client issues and implement effective solutions.

To succeed in this role, you will need previous experience in an MSP environment in a technical support role, with a focus on root cause analysis and conducting ticket reviews. A proactive mindset and excellent communication skills are also essential.

The salary for this position is £35,000 - £45,000 per annum, depending on experience. Benefits of working with Careers Plus include:

  • A competitive salary
  • Opportunities for career development and training

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