People Products Operations Coordinator

5 days ago


London, Greater London, United Kingdom Checkout Group Full time
Job Description

The Associate, People Products Operations role will support our newly created People Products team by assisting in the coordination and administration of the team's day-to-day operations, streamlining and coordinating processes, and ensuring efficient collaboration across the team.

This individual will also have the opportunity to support our People Product Managers across a wide variety of activities across the Employee Life cycle, including Learning & Development, Diversity, Equity, Inclusion, and Belonging, Performance and Talent Management to name a few.

Key Responsibilities:
  • Process Management: Help maintain and update product roadmaps, timelines, and project plans, helping to identify risks and issues, and maintaining accurate records of project milestones, deliverables, and key decisions.
  • Performance Tracking: Support the tracking and reporting of key performance indicators (KPIs).
  • System Support: Act as the subject matter expert for our Learning Management System (LMS), supporting employees and managers to troubleshoot issues.
  • Collaboration and Communication: Liaising with our People Technology team to ensure bugs get fixed, and longer-term solutions are found. Supporting general system and L&D coordination, including help set up curriculums, courses, live sessions, and programs.
  • Team Enablement: Help ensure all team members are informed of project status and updates. Assist in implementing new tools and processes to enhance team productivity, including JIRA and Artificial Intelligence tools.
  • Technical Skills: Proficiency in Google Suite (Docs, Sheets, Slides) and familiarity with project management tools/methodologies (e.g., Jira, Asana, etc.).
  • Personal Qualities: Enthusiasm for learning and growing within the field of People/HR/Employee Experience.


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