Unified Communications Team Manager

4 days ago

StokeonTrent, Stoke-on-Trent, United Kingdom bet365 Full time

About the Role

We are seeking an experienced Unified Communications Team Leader to manage all Messaging and Collaboration Systems On-premise and in the Cloud for a global enterprise.

The successful candidate will be a pro-active and experienced team leader who can manage technical people and work streams.

Key Responsibilities:

  • Manage a team of technical engineers to design, maintain, and improve the service of all systems.
  • Lead a team to manage multiple workloads, supporting an environment that is complex and challenging.
  • Manage all work within the team, understanding each work package and scheduling resource, whilst providing weekly updates to management.
  • Remain up to date with current technology trends and manage a technology roadmap.
  • Manage all change to identify risk and impact, to support operational stability and service excellence.

Requirements

  • Extensive experience managing a technical team.
  • Experience and knowledge of Unified Communication technology.
  • Excellent communication skills.
  • Team and project management experience.
  • Stakeholder management, with the ability to collaborate with people from different disciplines.
  • Self-motivation, with the ability to use initiative and prioritise proactively.
  • Outcome focused, delivering successfully at pace.
  • Excellent planning and resource planning skills.
  • People-focused with the ability to motivate and lead a team, whilst being passionate about delivery.

Benefits

  • Eligibility for inclusion in the Company's hybrid working from home policy.

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