Senior Messaging Engineer

4 weeks ago

StokeonTrent, Stoke-on-Trent, United Kingdom bet365 Full time
About the Role

We are seeking a highly skilled Senior Messaging Engineer to join our team. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our Unified Communication (UC) services.

Key Responsibilities
  • Maintain and manage our core UC services, ensuring high availability and performance.
  • Work closely with IT management and other functional groups to design, develop, deploy, and administer our collaboration services.
  • Participate in product evaluations, system testing, and product lifecycle management.
  • Enforce all security controls when enabling new UC applications and features.
  • Participate in scheduled and unscheduled system maintenance, including change management, on-call, and off-hours systems support.
Requirements
  • Experience working as a 3rd line Unified Communications Engineer.
  • Experience in designing, configuring, and implementing solutions within an organization.
  • Skilled in delivering, implementing, and supporting Microsoft Exchange, both Online and On-Premise.
  • Skilled in supporting Microsoft Teams.
  • Maintaining, supporting, and managing Cisco Ironports such as ESA.
  • Maintaining, supporting, and managing MDM technologies, preferably Workspace One.
  • Experience of strategic planning and decision-making to align IT with business objectives.
  • Ability to understand and deliver tasks and projects to our business standards.
  • Strong documentation skills.
  • Ability to work to deadlines with a pragmatic approach to administration, governance, and risk.

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