Senior Messaging Engineer

3 weeks ago

StokeonTrent, Stoke-on-Trent, United Kingdom bet365 Full time

About the Role

We are seeking a highly skilled Senior Messaging Engineer to join our team at bet365. As a key member of our IT department, you will be responsible for managing, supporting, and developing Unified Communication (UC) technologies across the Business.

Main Responsibilities

  • Maintaining and managing our core UC services and providing improvements where necessary.
  • Working closely with IT management and other functional groups to design, develop, deploy, and administer our collaboration services.
  • Participating in product evaluations, system testing, and product lifecycle management.
  • Enforcing all security controls when enabling new UC applications and features, whilst continually documenting and maintaining this.
  • Participating in both scheduled and unscheduled system maintenance, including change management, on-call, and off-hours systems support.
  • Maintaining a UC Service Catalogue detailing service definitions and the technologies being utilised.
  • Maintaining and enforcing the governance of each UC application and feature, in line with ISG standards.
  • Setting up all UC applications and features, technical designs, standards, and process documentation.

Requirements

  • Experience working as a 3rd line Unified Communications Engineer.
  • Experience in designing, configuring, and implementing solutions within an organisation.
  • Skilled in delivering, implementing, and supporting Microsoft Exchange, both Online and On Premise.
  • Skilled in supporting Microsoft Teams.
  • Maintaining, supporting, and managing Cisco Ironports such as ESA.
  • Maintaining, supporting, and managing MDM technologies, preferably Workspace One.
  • Experience of strategic planning and decision-making to align IT with business objectives.
  • Ability to understand and deliver tasks and projects to our business standards.
  • Strong documentation skills.
  • Ability to work to deadlines with a pragmatic approach to administration, governance, and risk.

What We Offer

By applying to bet365, you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy - http://www.bet365careers.com/privacypolicy.pdf.

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