Senior Messaging Solutions Engineer

2 weeks ago

StokeonTrent, Stoke-on-Trent, United Kingdom bet365 Full time

Key Responsibilities

We are seeking a highly skilled Senior Messaging Engineer to lead the management, support, and development of Unified Communication (UC) technologies across our organisation.

You will contribute to the engineering and architecture disciplines by utilising your knowledge to plan, build, deploy, and support new and existing UC technologies.

Key responsibilities include:

  • Maintaining and managing core UC services and providing improvements where necessary.
  • Working closely with IT management and other functional groups to design, develop, deploy, and administer collaboration services.
  • Participating in product evaluations, system testing, and product lifecycle management.
  • Enforcing all security controls when enabling new UC applications and features, whilst continually documenting and maintaining this.
  • Participating in both scheduled and unscheduled system maintenance including change management, on-call, and off-hours systems support.
  • Maintaining a UC Service Catalogue detailing service definitions and the technologies being utilised.
  • Maintaining and enforcing governance of each UC application and feature, in line with ISG standards.
  • Setting up all UC applications and features, technical designs, standards, and process documentation.

Requirements

To be successful in this role, you will have:

  • Experience working as a 3rd line Unified Communications Engineer.
  • Experience in designing, configuring, and implementing solutions within an organisation.
  • Skills in delivering, implementing, and supporting Microsoft Exchange, both Online and On Premise.
  • Skills in supporting Microsoft Teams.
  • Maintenance, support, and management of Cisco Ironports such as ESA.
  • Maintenance, support, and management of MDM technologies, preferably Workspace One.
  • Experience of strategic planning and decision-making to align IT with business objectives.
  • Ability to understand and deliver tasks and projects to our business standards.
  • Strong documentation skills.
  • Ability to work to deadlines with a pragmatic approach to administration, governance, and risk.

About Us

At bet365, we are committed to creating a work environment that is inclusive, supportive, and rewarding for all employees. We believe in investing in our people and providing opportunities for growth and development.

By applying to this role, you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy.

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