Senior Messaging Engineer

1 month ago

StokeonTrent, Stoke-on-Trent, United Kingdom bet365 Full time
About the Role

We are seeking a highly skilled Senior Messaging Engineer to join our team at bet365. As a key member of our IT department, you will play a crucial role in managing, supporting, and developing our Unified Communication (UC) technologies.

Key Responsibilities
  • Maintain and improve our core UC services, ensuring seamless communication across the organization.
  • Collaborate with IT management and other functional groups to design, develop, deploy, and administer our collaboration services.
  • Participate in product evaluations, system testing, and product lifecycle management to ensure the best possible solutions for our business.
  • Enforce security controls and document all UC applications and features to maintain governance and compliance.
  • Contribute to the development of a UC Service Catalogue, detailing service definitions and technologies used.
  • Set up and maintain UC applications and features, technical designs, standards, and process documentation.
Requirements
  • Experience working as a 3rd line Unified Communications Engineer.
  • Experience in designing, configuring, and implementing solutions within an organization.
  • Skilled in delivering, implementing, and supporting Microsoft Exchange, both Online and On Premise.
  • Skilled in supporting Microsoft Teams.
  • Maintaining, supporting, and managing Cisco Ironports such as ESA.
  • Maintaining, supporting, and managing MDM technologies, preferably Workspace One.
  • Ability to understand and deliver tasks and projects to our business standards.
  • Strong documentation skills.
  • Ability to work to deadlines with a pragmatic approach to administration, governance, and risk.

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