Unified Communications Specialist
2 weeks ago
About the Role
We are seeking a highly skilled Unified Communications Specialist to join our team at bet365. The successful candidate will play a key role in managing, supporting, and developing Unified Communication technologies across our Business.
Main Responsibilities
- Design, implement, and maintain Unified Communication platforms and services to ensure operational stability and high availability.
- Manage and govern updates, feature changes, and 3rd line support for On-Premise and Cloud applications, ensuring compliance with information security standards.
- Collaborate with multiple teams to drive solutions and deadlines, presenting technical decisions supported by vendors and aligned with the current technology estate.
- Develop and maintain service roadmaps, reviewing growth and consumption, and creating reporting packs to demonstrate platform health, version control, and feature changes.
Key Requirements
- Extensive experience working in an enterprise Business in a 3rd line UC position.
- Strong analytical and documentation skills, with in-depth technical knowledge of Microsoft Exchange, Microsoft Teams, Cisco ESA, Mobile Device Management, and Message Hygiene.
- Ability to work to deadlines, with a pragmatic approach to administration, governance, and risk.
What We Offer
As a Unified Communications Specialist at bet365, you will have the opportunity to work on exciting projects, collaborate with a talented team, and contribute to the growth and success of our Business.
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