Medical Agency File Coordinator

2 weeks ago


Manchester, United Kingdom CV-Library Full time

Job Title: Medical Agency File Coordinator

Location: Manchester, M22 4SN area

Salary: £19,750 - £25,672.65 per annum, depending on skills and experience

About Us: We are a specialist provider of business and legal support services to Express Solicitors.

About the Role: Our highly skilled team obtains medical records, expert reports and arranges treatments, investigations and surgeries for personal injury and clinical negligence clients.

We are seeking a full-time Medical Agency File Coordinator to join our team of professionals providing excellent customer service in a fast-paced environment.

Your role will be to liaise with legal professionals and injured clients and various experts/suppliers to arrange appointments, obtain reports and invoices.

  • Obtain medical records from hospital trusts, GP's surgeries, and other healthcare providers.
  • Provide breakdowns of agency work and anticipated disbursements to Express Solicitors in-house cost team obtaining invoices and chasing payments.
  • Quality check, process incoming mail and expert reports into our case management systems.
Person Specification:
  1. GCSE English & Maths at Grade C or above, or equivalent.
  2. Knowledge of Microsoft Office packages including Word and Outlook.
  3. Excellent written and spoken English with the ability to have high levels of accuracy and attention to detail.
  4. Experience of working in a medical setting, law or legal services firm would be advantageous.

Benefits: Standard working hours, hybrid working pattern after probation, 23 days holiday a year rising to 26 plus public/bank holidays, extra day's holiday for your birthday after 2 years' service, 3 holiday buy backs per year after 1 year of service, private medical insurance after 2 years' service, enhanced Maternity leave payment if you have over 1 year's tenure, further enhanced at over 4 years' service, 'Thank you' scheme where team members can appreciate and recognise their colleagues, active training culture and various groups and events.



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