Medical Agency File Coordinator
2 weeks ago
Job Title: Medical Agency File Coordinator
Location: Manchester, M22 4SN area
Salary: £19,750 - £25,672.65 per annum, depending on skills and experience
About Us: We are a specialist provider of business and legal support services to Express Solicitors.
About the Role: Our highly skilled team obtains medical records, expert reports and arranges treatments, investigations and surgeries for personal injury and clinical negligence clients.
We are seeking a full-time Medical Agency File Coordinator to join our team of professionals providing excellent customer service in a fast-paced environment.
Your role will be to liaise with legal professionals and injured clients and various experts/suppliers to arrange appointments, obtain reports and invoices.
- Obtain medical records from hospital trusts, GP's surgeries, and other healthcare providers.
- Provide breakdowns of agency work and anticipated disbursements to Express Solicitors in-house cost team obtaining invoices and chasing payments.
- Quality check, process incoming mail and expert reports into our case management systems.
- GCSE English & Maths at Grade C or above, or equivalent.
- Knowledge of Microsoft Office packages including Word and Outlook.
- Excellent written and spoken English with the ability to have high levels of accuracy and attention to detail.
- Experience of working in a medical setting, law or legal services firm would be advantageous.
Benefits: Standard working hours, hybrid working pattern after probation, 23 days holiday a year rising to 26 plus public/bank holidays, extra day's holiday for your birthday after 2 years' service, 3 holiday buy backs per year after 1 year of service, private medical insurance after 2 years' service, enhanced Maternity leave payment if you have over 1 year's tenure, further enhanced at over 4 years' service, 'Thank you' scheme where team members can appreciate and recognise their colleagues, active training culture and various groups and events.
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