Medical Agency File Handler/customer Service
3 weeks ago
Express Solicitors are a top 200 Law firm that specialises in personal injury. We cover every area of personal injury including public liability, occupier’s liability, road traffic accidents, employer’s liability, industrial disease, serious injuries and clinical negligence matters. At Express, we pride ourselves in the work we do helping injured people.
We are Law Society accredited and are a Legal 500 Leading Firm for both Personal Injury and Clinical Negligence. Six of our Partners are members of the Law Society Specialist Personal Injury Panel.
**About Us**
Ontime Reports Ltd is a specialist medical agency, which provides medical evidence and rehabilitation services to support personal injury lawyers and their clients.
**The Role**
We are looking to recruit Medical Agency File Handlers. This role provides admin and customer support to solicitors in obtaining medical records and expert medial reports.
**About You**
- Have healthcare experience?
- Looking to move into a more regular office role?
- Happy to pick up the phone and speak to customers?
- Enjoy paperwork, crossing the ‘Is’ and dotting the ‘Ts’?
- Know your way around Microsoft office?
- If you answered yes then this is the role for you
- Don’t worry if this is not something you have done before, we provide exceptional training to ensure our team members feel confident in their role. We will support you while you learn.
**Things you want to know**
- Starting salary is £20,488.65 (or NLW if applicable)
- Working hours are 8:30am to 5:30am Monday-Thursday and 8:30am to 5pm Friday.
- 23 days holiday, we reserve three of these days to be used for the closure of the business during Christmas and New Year.
- ‘Service Pledge Hero’; ‘Employee of the Month’ and ‘Top Call Handler’ incentives; rewarded with vouchers, chocolates, early finishes or late starts
- Lots of other benefits like holiday buyback, death in service, Employee Assistant Programme, paid for social evets.
**What to do next
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