Medical Agency File Handler

6 months ago


Manchester, United Kingdom Express Solicitors Full time

Express Solicitors are currently ranked 80 out of more than 10,000 law firms in the UK and ranked in the top ten for the Best Law Firm to work for in the UK by Best Companies. We have a 5-star ranking with Trust Pilot from over 5,500 reviews, which, coming from our clients, means a lot to us.

**About Us**

Ontime Reports Ltd are a specialist provider of business and legal support services to Express Solicitors. Our highly skilled team obtain medical records, expert reports and arrange treatments, investigations and surgeries for our personal injury and clinical negligence clients.

**Role**

We currently have a full-time vacancy for a Medical Agency File Handler to join our vibrant team of 40 plus people, providing excellent customer service in a fast-paced environment.

**Job description**
- Instructing experts to provide reports on behalf of a solicitor and keeping open and effective communication regarding appointments, reports and information.
- Obtaining medical records from hospital trusts, GP’s surgeries, and other healthcare providers.
- Sourcing suppliers, arranging rehabilitation appointments and investigations.
- Obtaining quotations and invoices from experts and rehabilitation providers.
- Providing breakdowns of agency work and anticipated disbursements to Express Solicitors inhouse cost team obtaining invoices and chasing payments.
- Quality checking, processing incoming mail and expert reports.
- Accurate recording of time expended in various activities.

**Person specification**

Required Qualifications/Training
- GCSE English & maths at Grade C or above, or equivalent

Required Attributes
- Knowledge of Microsoft Office packages including Word and Outlook.
- Excellent written and spoken English with the ability to have high levels of accuracy and attention to detail.
- Ability to always maintain client confidentiality and commitment to customer service.
- Ability to deal with high volumes of work and manage conflicting priorities.

Desired Attributes
- Experience of working in a medical setting would be of a distinct advantage.
- Experience of working in a law or legal services firm.
- Knowledge of Proclaim or other case management system

**Salary, Hours & Benefits**
- The salary is £18,750 - £24,672.65.
- Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday.
- 23 days holiday. Entitlement will rise 1 day per year to a max of 26 days per year of service, plus bank/public holidays.
- Absence incentive: employees who complete three consecutive months with zero unplanned absence earn an additional half a day’s annual leave.
- Three holiday buy backs per year after 1 year of service.
- Optional pension salary sacrifice scheme after 3 months.
- Private medical insurance available after 2 years’ service.
- Birthday Holiday after 2 years’ service
- Death in Service - 2x salary based on annual salary only - eligibility commences when you join the company.

**Recruitment Process



  • Manchester, United Kingdom Express Solicitors Full time

    Ontime Reports Ltd is a specialist medical agency, which provides expert appointment-booking support to personal injury lawyers and their clients, medical records pagination and other specialist services **About Us** Ontime Reports Ltd are a specialist provider of business and legal support services to Express Solicitors. Our highly skilled team obtain...


  • Manchester, United Kingdom Express Solicitors Full time

    Established in 2000, Express Solicitors is an award-winning law firm that deals personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide. We are proud of the work we do helping injured people, and this is our core business. We are currently ranked 93 in the Top 200 UK Law firms and are a Legal 500 Recognised Leading...


  • Manchester, United Kingdom Express Solicitors Full time

    Established in 2000, Express Solicitors is an award-winning law firm that deals personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide. We are proud of the work we do helping injured people, and this is our core business. We are currently ranked 93 in the Top 200 UK Law firms and are a Legal 500 Recognised Leading...


  • Manchester, United Kingdom Express Solicitors Full time

    **Job Title**: Medical Agency File Handler/Customer Service **Location**: M22 4HH **Salary**:The salary is £19,425.00 to £22,472.81 **Job Type**:Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. **About Us** Ontime Reports Ltd are a specialist provider of business and legal support services to Express...

  • Medical File Handler

    6 months ago


    Manchester, United Kingdom Express Solicitors Full time

    Express Solicitors are currently ranked 80 out of more than 10,000 law firms in the UK and ranked in the top ten for the Best Law Firm to work for in the UK by Best Companies. We have a 5-star ranking with Trust Pilot from over 5,500 reviews, which, coming from our clients, means a lot to us. **About Us** Ontime Reports Ltd are a specialist provider of...

  • Litigated File Handler

    6 months ago


    Manchester, United Kingdom Simpson Judge Full time

    **JOB TITLE: Legal Executive / Fee Earner / File Handler** **HOURS: Full Time** **Location: Manchester City Centre** **Salary: £25K - £32K DOE** **YOUR NEW COMPANY**: A thriving new law firm based in Central Manchester is growing rapidly and are looking for an experienced Legal professional to join their team. Experts in Medical Negligence, Complex PI,...


  • Manchester, United Kingdom Express Solicitors Full time

    Established in 2000, Express Solicitors is an award-winning law firm that deals personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide. We are proud of the work we do helping injured people, and this is our core business. We are currently ranked 93 in the Top 200 UK Law firms and are a Legal 500 Recognised Leading...


  • Manchester, United Kingdom LJW Recruitment Solutions Full time

    **Court of Protection File Handler** The vacancy is due to continued growth of new work in our Court of Protection team and so a new file handler would be managing new deputyships from receipt of deputy appointment Order (Grade C or D work, depending on experience), with exciting opportunities to progress as the role and team continues to grow. The role...


  • Manchester, United Kingdom Douglas Scott Legal Recruitment Full time

    Fast Track Liability File Handler A Fast Track Liability File Handler/Fee Earner is wanted for an excellent opportunity with a Legal 500 law firm based in Manchester. Salary is negotiable depending on experience. My client is an award winning, top tier legal 500 law firm. Due to continued growth and expansion they are looking to expand their RTA department...


  • Manchester, United Kingdom William James Recruitment Full time

    Hybrid working - Monthly bonus scheme - Progression opportunities **About the Job** We are pleased to present this unique opportunity to join a national top tier law firm, primarily focusing on the insurance sector. **RTA File Handler - Bolton - Up to £30,000 salary - REF 533482** **The Role** This is a superb opportunity to join an established law...


  • Manchester, United Kingdom Brandsmiths Full time

    **Job description** **About the Job** **About Us** Claimsmiths is a focused disputes practice for individuals and is designed to provide top results in consumer actions. The team include some of the leading data protection, finance, housing disrepair and professional negligence lawyers in England and Wales. We are highly experienced in running a range of...


  • Manchester, United Kingdom Claimsmiths Full time

    **About the Job** **About Us** Claimsmiths is a focused disputes practice for individuals and is designed to provide top results in consumer actions. The team include some of the leading data protection, finance, housing disrepair and professional negligence lawyers in England and Wales. We are highly experienced in running a range of claims, which...

  • RTA File Handler

    1 month ago


    Manchester, United Kingdom Davies Full time

    DescriptionThe File Handler will effectively manage a portfolio of litigated small claims track files under the supervision and guidance of a team leader. The role will involve dealing with both quantum and liability small claims cases efficiently and proactively whilst utilising effective telephone negotiation techniques to obtain the appropriate...


  • Manchester, United Kingdom Claimsmiths Full time

    '____________________________________ **Job title**: Military Deafness File Handler **Location**: Manchester **Salary**: Dependent on experience **Contract**: Full time, permanent **Days/Hours**: Monday to Friday, 9am to 5:30pm with 1 hour for lunch **Start date**: As soon as possible **About Us** Claimsmiths is a focused disputes practice for...


  • Manchester, United Kingdom William James Recruitment Full time

    About the Role: Our law firm is seeking an experienced File Handler to manage a diverse portfolio of small claims cases. As a key member of our team, you will be responsible for coordinating the processing of quantum and liability claims, working closely with clients and stakeholders to achieve mutually beneficial outcomes.Key Skills and Qualifications:•...

  • Claims Handler

    6 months ago


    Manchester, United Kingdom Innov8 Agency Ltd Full time

    **Title: Claims Handler (Property Insurance)** **Location: Manchester** **Rota: Monday - Friday** **Hours: 9am - 5pm | 37.5 Hours per week** **Term: Full Time / Permanent** **Salary: £35,000 per year** Innov8 Agency Ltd are proud to be recruiting Claims Handlers (Property Insurance) for our national and international Insurance Client with sites...


  • Manchester, United Kingdom Ashton Medical Group Full time

    About the JobWe are seeking a skilled and experienced Medical Office Assistant to join our team at Ashton Medical Group in Ashton-under-Lyne. As a key member of the administration team, you will be responsible for supporting the receptionists with patient registration, booking appointments, and processing information in a timely manner.Key...

  • Highways Case Handler

    2 weeks ago


    Manchester, United Kingdom William James Recruitment Full time

    Job Overview: We are seeking a skilled File Handler to join our law firm in handling small claims cases efficiently and effectively.As a valued member of our team, you will be responsible for managing quantum and liability small claims cases, utilizing effective negotiation techniques to obtain the desired settlement.The ideal candidate will have experience...

  • Medical Receptionist

    6 months ago


    Manchester, United Kingdom Victoria Mill Medical Practice Full time

    **About Us** We are a friendly practice with 3900+ patients. The clinical team is comprised of one salaried GP, 2 long term locum GP's, 1 Practice nurses, 1 Nurse Associate, Clinical Pharmacists and 2 Mental Health Practitioner's. A Practice manager and reception/administrative team. Staff at the surgery work closely together to provide the best care for...


  • Manchester, United Kingdom Connells Group Full time

    We are recruiting for a **Remortgage Case Handler** based in our **Manchester Office.** This role would suit someone who holds or has recently graduated with a Law Degree. **Key responsibilities of a Remortgage Case Handler** - Deal with incoming correspondences from clients and ensure that these are recorded on our case management system. - Undertake...