Digital Filing and Client Support Coordinator

3 weeks ago


Manchester, United Kingdom Express Solicitors Full time

Join Express Solicitors, a highly regarded law firm in the UK, as a Digital Filing and Client Support Coordinator. In this role, you will be responsible for administering daily digital filing and client files, attending clients in person or over the phone, and providing exceptional customer service.

About the Company

Express Solicitors is a leading law firm in the UK, ranked 70 out of more than 10,000 law firms. We are committed to providing excellent client care and a supportive work environment.

Key Responsibilities
  • To administer daily digital filing and the opening, closing, storage, and retrieval of client files
  • To attend clients both in person and on the telephone and to provide such support in a professional and friendly manner
Requirements

The ideal candidate will have:

  • Demonstrable legal secretarial experience within personal injury
  • Strong comprehension of English spelling, punctuation, and grammar
  • Excellent word processing and audio typing skills
  • Exceptional customer service skills, including professional and friendly telephone manner
What We Offer

We provide a competitive salary package, including:

  • Estimated salary: £29,000 - £33,000 per annum
  • Private medical insurance after 2 years' service
  • Enhanced maternity leave payment if you have over 1 year's tenure
  • Active training culture and various groups and events


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