Client Care Coordinator
1 day ago
We are excited to offer an opportunity for a Client Care Coordinator to join our team in Manchester. As a Client Care Coordinator, you will play a critical role in delivering exceptional customer service to our clients, including managing new claims enquiries, assessing customer needs and identifying opportunities for pursuing a claim.
The successful candidate will have excellent communication and problem-solving skills, as well as the ability to work well under pressure. You will also need to be computer literate and target-driven, with a strong commitment to delivering high-quality results.
Key responsibilities include:
- Managing new claims enquiries via inbound or outbound calls
- Assessing customer needs and identifying potential opportunities for pursuing a claim
- Working closely with solicitor partners to progress claims
- Providing customers with information about our services and responding to their queries
Salary: £22,000 - £28,000 per annum (pro-rata)
Benefits: A competitive basic salary, weekly accrued bonus, Perkbox membership, quarterly company socials, casual dress down Fridays and modern office space close to local transport links.
MMA-Digital is a dynamic and innovative company that offers a unique opportunity for individuals to develop their careers in a fast-paced and challenging environment.
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Client Care Coordinator
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