Client Care Coordinator

3 months ago

Manchester, United Kingdom MSI Reproductive Choices UK Full time

At MSI UK, we know that our most valuable asset is our people, and our success depends on our ability to do things well and enjoy what we do, as we provide the best possible care and support to our clients.
Being one of the world’s leading providers of sexual and reproductive healthcare, we have a simple vision: to empower clients to make the reproductive choices that are right for them. Only when choice is a reality for each of us, can we create a better, more equal world for everyone.
Our client-centred care philosophy means respecting our clients as active partners in their own service, caring about who our clients are, their experiences, and how they feel before, during and after they access care with us.

**Hours**: 37.5 hours
**Contract type**: Permanent
**Salary**: £22,781 to £25,059.10 (dependant on experience and skills)

What is a Client Care Coordinator?
Putting client-centred care into practice requires the backing of the whole organisation, we are looking for a passionate and committed Client Care Coordinator to join our team within our Manchester centre. Working within our Manchester centre, you will be joining a friendly team of colleagues who empower our clients to make reproductive choices that are right for them.

The Client Care Coordinator role is made up mainly Administrative tasks which can include carrying out Phone Consultations, data processing, record archiving, reception desk management and liaising with clients during their care with MSI UK. This list is not exhaustive and progression opportunities are based on competencies. As a Client Care Coordinator, you will be provided with bespoke training, tailored to equip you in assisting with safe and effective abortion care to our clients.

What can we offer you
- Enjoy complimentary free onsite parking
- Improve your work/home life balance - no more working bank holidays, Sundays, or evenings
- Enjoy a Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday
- Enjoy perks and discounts on over 4000 retail and hospitality outlets through Blue Light card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview

We’re proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age.
**MSI UK is committed to safeguarding**: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.

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