Client Care Coordinator

4 months ago

Manchester, United Kingdom MSI Reproductive Choices Full time

Are you looking to enhance your skills within a friendly clinic and have the full support from your line manager to progress your career? This may be the role for you

**Location**: Manchester - Good public transport links, great clinic for personal development and training.

**Contract type**: Permanent, 37.5 hours

**Salary**: £20,900 - £22,990 (dependant on experience)

**About MSI Reproductive Choices UK (MSI UK)**

At MSI UK, we know that our most valuable asset is our people, and our success depends on our ability to do things well and enjoy what we do, as we provide the best possible care and support to our clients.

Being one of the world’s leading providers of sexual and reproductive healthcare, we have a simple vision: to empower clients to make the reproductive choices that are right for them. Only when choice is a reality for each of us, can we create a better, more equal world for everyone.

Our client-centred care philosophy means respecting our clients as active partners in their own service, caring about who our clients are, their experiences, and how they feel before, during and after they access care with us.

**About the Role**

The Client Care Coordinator is a vital role in our organisation so that we can deliver the best first impressions, accurate tailored support and information, and treatment in the swiftest time possible for all our clients.

As a Client Care Coordinator, you will play a crucial role in ensuring that our clients receive outstanding care from their very first interaction with our clinics. Your primary responsibility will be to provide exceptional customer service, accurate information, and support tailored to meet the individual needs of each client. By coordinating and managing client care, you will contribute to our goal of delivering the best first impressions and efficient treatment processes.

**Responsibilities**:

- Serve as the first point of contact for clients, providing a welcoming and professional atmosphere.
- Respond promptly and courteously to client enquiries
- Assess client needs, gather necessary information, and provide accurate and relevant support.
- Maintain client records and ensure that all information is up-to-date and accurate.
- Collaborate with internal teams to ensure effective communication and coordination of client care.
- Continuously strive to improve the client care process and contribute to the development of best practices.
- Stay up-to-date with industry trends, regulations, and changes that may impact client care.

**About You**

To perform this role, it is essential that you have the following skills:

- Excellent interpersonal and communication skills, both verbal and written.
- Strong problem-solving abilities and the ability to remain calm and professional in challenging situations.
- Exceptional organisational skills and attention to detail.
- Proficiency in using various computer software and systems.
- Ability to work independently and collaboratively in a fast-paced environment.
- Compassionate and empathetic attitude towards clients.
- Ability to work in a diverse and inclusive environment, respecting and collaborating with all individuals equally, and with a commitment to overcome bias and prejudice
- Ability to work as part of a team and liaise with people of all levels
- Good listening and communication skills
- Previous experience in customer service or a client-facing role is desirable.

**About Our Benefits Package**

**Financial**
- Achievable opportunities for salary progression
- Market leading Aviva pension provider (up to 5% employer contribution)
- Over 4,000 perks and discounts through Blue Light card
- Up to £1000 salary sacrifice to purchase a bike tax free (including safety equipment)
- Up to £7000 annual season ticket loan for use on public transport
- Annual contribution towards eye test and glasses

**Wellbeing**
- Access to Employee Assistance Programme and Doctor Line through Westfield Health - 24/7 access to a GP over the phone who can prescribe
- Accredited Mental Health First Aiders to support employees
- Competitive family friendly benefits to support your family and working life
- Potential for flexible working
- We celebrate our colleagues through our national Employee Recognition Programme

**Personal Development**
- Great opportunities to progress within the organisation
- Paid training provided to ensure you are fully equipped to perform within your role and beyond
- Develop your skills through an accredited apprenticeship programme
- Training and Development learning agreements available

We’re proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age.

MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of s

  • Care Coordinator

    3 days ago

    Manchester, United Kingdom Cera Care Full time

    Job Title: Care CoordinatorJob Summary:Cera Care Ltd is seeking a skilled Care Coordinator to join our team. As a Care Coordinator, you will play a vital role in ensuring the delivery of high-quality care services to our clients. You will be responsible for matching care workers with clients based on their care needs, while also considering factors such as...

  • Care Coordinator

    3 days ago

    Manchester, United Kingdom Cera Care Full time

    Job Title: Care CoordinatorJob Summary:Cera Care Ltd is seeking a skilled Care Coordinator to join our team. As a Care Coordinator, you will play a vital role in ensuring the delivery of high-quality care services to our clients. You will be responsible for matching care workers with clients based on their care needs, while also considering factors such as...

  • Client Care Coordinator

    3 months ago

    Manchester, United Kingdom MSI Reproductive Choices UK Full time

    At MSI UK, we know that our most valuable asset is our people, and our success depends on our ability to do things well and enjoy what we do, as we provide the best possible care and support to our clients. Being one of the world’s leading providers of sexual and reproductive healthcare, we have a simple vision: to empower clients to make the reproductive...

  • Senior Care Coordinator

    3 months ago

    Manchester, United Kingdom ARIELLE'S CARE Full time

    **SENIOR CARE COORDINATOR** **Full job description** **Arielle’s Care Ltd provides Domiciliary care services.** **Our motto is to deliver person centres care and offer our patients the Right to make informed and appropriate choices in selecting care that is safe in satisfying their needs.** **As a Senior Care Coordinator, you will play a vital role in...

  • Care Coordinator

    2 hours ago

    Manchester, United Kingdom Meridian Health and Social Care Full time

    Job Title: Care CoordinatorMeridian Health and Social Care is a leading provider of high-quality care at home for adults, enabling individuals to receive personalized support and care within their own homes.About the RoleWe are seeking an empathetic and outgoing individual with excellent communication skills to join our team as a Care Coordinator. As a Care...

  • Care Coordinator

    1 week ago

    Manchester, United Kingdom Meridian Health and Social Care Full time

    Job Title: Care CoordinatorAt Meridian Health and Social Care, we provide personalized home care services that empower individuals to maintain their independence and well-being.We are seeking a compassionate and communicative individual with strong interpersonal skills to coordinate care services for our clients.Empower individuals in need of care by...

  • Care Coordinator

    1 week ago

    Manchester, United Kingdom Meridian Health and Social Care Full time

    Job Title: Care CoordinatorAt Meridian Health and Social Care, we provide personalized home care services that empower individuals to maintain their independence and well-being.We are seeking a compassionate and communicative individual with strong interpersonal skills to coordinate care services for our clients.Empower individuals in need of care by...

  • Care Coordinator

    1 week ago

    Manchester, United Kingdom Cera Care Full time

    Position: Care Coordinator Location: Specialised Services Branch (M16 9ND) Contract Type: Full Time. Permanent Salary: £24,000 Reporting to: Branch Manager Role: We are looking for a Care Coordinator to join our team at Cera Care Ltd. In this role, you will effectively and efficiently manage the delivery of high quality care services,...

  • Care Coordinator

    4 months ago

    Manchester, United Kingdom Quality Care Services Full time

    **Reference**: REF1611G **Location**: Manchester **Salary**: £22,800 **The Human Support Group Limited**: **Manchester**: **Company Description**:** Care Coordinator** Oaklands Extra Care Scheme M14 JJW Salary £22,800 Monday to Friday 9am - 5pm with additional on call duties on a rota basis **What we offer** We’re creating brighter days. Fresh...

  • Care Coordinator Specialist

    1 week ago

    Manchester, United Kingdom Cera Care Full time

    Role OverviewCera Care Ltd is seeking a skilled Care Coordinator to manage the delivery of high-quality care services. The successful candidate will effectively match Care Workers with Clients based on their care needs, ensuring efficient and effective care delivery.Key ResponsibilitiesCoordinate care services to meet client needs and preferencesManage care...

  • Care Coordinator Specialist

    2 weeks ago

    Manchester, United Kingdom Cera Care Full time

    Role OverviewCera Care Ltd is seeking a skilled Care Coordinator to manage the delivery of high-quality care services. The successful candidate will effectively match Care Workers with Clients based on their care needs, ensuring efficient and effective care delivery.Key ResponsibilitiesCoordinate care services to meet client needs and preferencesManage care...

  • Care Coordinator

    3 weeks ago

    Manchester, United Kingdom Cera Care Full time

    About Cera CareCera Care is a leading provider of home care services, dedicated to empowering individuals to live their best lives in the comfort of their own homes. Our mission is to deliver high-quality care that promotes dignity, respect, independence, and choice.Role OverviewWe are seeking a highly skilled Care Coordinator to join our team at Cera Care....

  • Care Coordinator

    4 weeks ago

    Manchester, United Kingdom Cera Care Full time

    About Cera CareCera Care is a leading provider of home care services, dedicated to empowering individuals to live their best lives in the comfort of their own homes. Our mission is to deliver high-quality care that promotes dignity, respect, independence, and choice.Role OverviewWe are seeking a highly skilled Care Coordinator to join our team at Cera Care....

  • Client Care Coordinator in Manchester

    1 month ago

    Manchester, United Kingdom Routes Healthcare Full time

    Client Care Coordinator Are you seeking a fulfilling position where you can positively impact individuals' lives every day? If so, a role as a Client Care Coordinator may be the perfect fit for you. As a Client Care Coordinator at Routes Healthcare, you will be instrumental in organizing and managing care appointments to guarantee our clients receive...

  • Care Coordinator

    4 months ago

    Manchester, United Kingdom iRecruit Care Full time

    **Title: Care Coordinator** - Full-Time - Manchester M31 **Description**: Join our team as a **Care Co-Ordinator** at a reputable care facility in Manchester M31 as a passionate Care Coordinator. In this role, you will work collaboratively with a dedicated team to provide exceptional personal care to residents, promoting their independence and upholding...

  • Care Coordinator

    4 months ago

    Manchester, United Kingdom iRecruit Care Full time

    **Title: Care Coordinator** - Full-Time - Manchester M31 **Description**: Join our team as a **Care Co-Ordinator** at a reputable care facility in Manchester M31 as a passionate Care Coordinator. In this role, you will work collaboratively with a dedicated team to provide exceptional personal care to residents, promoting their independence and upholding...

  • Care Coordinator

    4 months ago

    Manchester, United Kingdom iRecruit Care Full time

    of**Title: Care Coordinator** - Full-Time - Manchester M31 **Description**: Join our team as a **Care Co-Ordinator** at a reputable care facility in **Manchester M31 **as a passionate Care Coordinator. In this role, you will work collaboratively with a dedicated team to provide exceptional personal care to residents, promoting their independence and...

  • Care Coordinator

    2 weeks ago

    Manchester, United Kingdom Leaders in Care Full time

    Community Nurse Case Manager OpportunityWe are seeking a skilled and compassionate Community Nurse Case Manager to join our client, a leading complex care provider, in the North West region.This rewarding role offers a competitive salary of 43,000, plus a 3,000 car allowance and mileage expenses. As a Community Nurse Case Manager, you will have the...

  • Care Coordinator

    2 weeks ago

    Manchester, United Kingdom Leaders in Care Full time

    Community Nurse Case Manager OpportunityWe are seeking a skilled and compassionate Community Nurse Case Manager to join our client, a leading complex care provider, in the North West region.This rewarding role offers a competitive salary of 43,000, plus a 3,000 car allowance and mileage expenses. As a Community Nurse Case Manager, you will have the...

  • Care Coordinator

    4 months ago

    Manchester, United Kingdom Comprehensive Care LTD Full time

    **Role**: Care Coordinator **Based**: Failsworth Manchester **Duration**: Permanent **Permanent Salary**: £14 per hour **Start Date**:ASAP **Hours**: 37.5 hrs per week Monday to Friday - Be reliable and punctual - Have an excellent work ethics - Be passionate about caring for people **Your responsibilities will include**: - Providing the highest...