Senior Medical Receptionist

6 months ago


Manchester, United Kingdom Monarch Medical Centre Full time

Responsibilities:

- Over seeing the administration and support of the practice ensuring staff achieve their primary responsibilities
- Greet and check-in patients, ensuring a positive and welcoming experience
- Schedule appointments and manage the appointment calendar
- Answer phone calls and respond to inquiries in a professional and timely manner
- Verify patient insurance information and collect co-pays or payments
- Maintain patient records, ensuring accuracy and confidentiality
- Coordinate with medical staff to ensure smooth patient flow, Co-ordinate Staff Rota's, staff holiday planning
- Assist with administrative tasks such as filing and scanning documents
- Provide excellent customer service to patients, addressing any concerns or issues

**Experience**:

- Minimum of 2 years of experience as a medical receptionist or in a similar administrative role
- Proficient in using electronic medical record (EMR) systems
- Strong knowledge of medical terminology and procedures
- Excellent organizational skills with the ability to multitask and prioritize tasks effectively
- Exceptional communication skills, both written and verbal
- Ability to work well in a fast-paced environment and handle stressful situations with professionalism

Please note that this is not an entry-level position. Previous experience in a medical setting is required.

Join our team of dedicated professionals and make a difference in the lives of our patients.

**Job Type**: Part-time

**Salary**: From £11.00 per hour

Expected hours: 25 per week

**Benefits**:

- Free flu jabs
- Free parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Medical Receptionist: 3 years (required)

Ability to Commute:

- Manchester (required)

Ability to Relocate:

- Manchester: Relocate before starting work (required)

Work Location: In person


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