SaaS Customer Experience Lead
1 day ago
Our Client Support Manager role is an excellent opportunity for a skilled professional to join our successful organisation and contribute to our growth.
We are seeking a highly motivated and client-focused Salesforce Administrator, with experience in SaaS or business information organisations, to lead our client support teams in Bournemouth and Newcastle.
The ideal candidate will be responsible for:
- Developing and maintaining proactive client processes
- Managing client issues and following problems through to resolution
- Recruiting, mentoring and developing team members
A competitive basic salary and a great benefits package, including 25 days annual leave and pension, make this an attractive opportunity.
Hybrid working offered. Location: Bournemouth or Newcastle, with frequent travel between UK offices.
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