Client Relationship Manager

15 hours ago


Bournemouth, Bournemouth, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time
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Award-winning recruitment partner supporting start-up and scale-up SaaS businesses, we're looking for a seasoned Client Relationship Manager to join our team. As an advocate for your clients, you'll be the point of strategic contact for a book of clients generating around £400k per annum in revenue.

Your role is to provide ultimate client satisfaction, help them see value from the range of modules within our platform, and drive retention. With no long-term contracts, clients may operate on a monthly rolling basis, requiring a firm finger on the pulse and an unbeatable level of service delivered at every touch point.

We offer a competitive base salary of £45k - £50k plus bonus, medical & dental insurance, and twice-weekly team lunches. If you have a well-versed approach to high-touch customer management, a drive to achieve, exceed, and grow, and a desire to learn and improve, this role is perfect for you.

  • Previous experience in a B2B Client/Account Management role, ideally with a marketing aligned SaaS solution.
  • A well-versed approach to high-touch customer management.
  • A drive and desire to achieve, exceed, and grow.
  • Self-motivated and able to work autonomously.
  • The desire to learn and improve.


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