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Service Advisor

2 months ago

Tewkesbury, Gloucestershire, United Kingdom Perfect Placement Uk Ltd Full time
{"title": "Service Advisor Opportunity", "content": "Service Advisor Job Description

We are seeking a highly skilled and customer-focused Service Advisor to join our team at Perfect Placement UK Ltd. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible experience.

Key Responsibilities:
  • Communicate effectively with customers to understand their service needs and provide tailored solutions.
  • Produce accurate and detailed job cards using our in-house computer systems.
  • Update customer and vehicle records to ensure seamless communication and service delivery.
  • Prepare and complete invoices to ensure timely payment and accurate financial records.
  • Advise customers on estimated costs and timescales for repairs and maintenance.
Requirements:
  • Previous experience as a Service Advisor in a motor trade environment.
  • Ability to upsell service work and service plans to customers.
  • Excellent communication and interpersonal skills.
  • Familiarity with motor dealership database software.
What We Offer:
  • A competitive salary of up to \u00a328,000 per annum, with opportunities for performance-related bonuses.
  • A contributory pension scheme and death in service benefits.
  • Access to comprehensive training and development opportunities.
  • A dynamic and supportive work environment with a family-run business.

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we would love to hear from you. Please submit your CV and a cover letter outlining your experience and qualifications for this role.", "lang_code": "en-US"}