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Automotive Service Advisor

1 month ago

Tewkesbury, Gloucestershire, United Kingdom Perfect Placement Full time
Service Advisor Job Description

We are seeking a highly skilled and customer-focused Service Advisor to join our team at Perfect Placement. As a Service Advisor, you will be responsible for providing exceptional service to our customers, ensuring their vehicles are repaired and maintained to the highest standards.

Key Responsibilities:
  • Communicate effectively with customers to understand their service and repair needs
  • Produce accurate job cards and update customer records
  • Prepare and complete invoices for customer work
  • Advise customers on estimated costs and timescales for repairs
  • Perform other duties as required to ensure the smooth operation of the service department
Requirements:
  • Previous experience as a Service Advisor or in a similar role
  • Excellent communication and customer service skills
  • Ability to work accurately and efficiently in a fast-paced environment
  • Familiarity with motor dealership database software
What We Offer:
  • A competitive salary of up to £28,000 per annum
  • Opportunities for career progression and professional development
  • A contributory pension scheme and death in service benefits
  • Access to company discounts on new and used vehicles, servicing, and parts

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we would love to hear from you. Please submit your CV and a cover letter outlining your experience and qualifications for this role.