Customer Helpline Advisor

3 months ago


Tewkesbury, United Kingdom JUICE RECRUITMENT Full time

Juice Recruitment is delighted to be supporting a leading organisation in their search for a Customer Helpline Advisor.

Day to day:

- Responding to technical queries from appliance installers
- Taking inbound calls and giving exceptional customer service
- Supporting Technical Team for case reviews and certifications
- Working on technical projects for the organisation

We Would Love to See:

- Previous experience within the plumbing or fuel industry is essential
- An understanding of installing appliances
- Excellent customer service

And For You:

- Friendly and modern working environment
- Generous 28 days annual leave
- Christmas shutdown
- Free on-site parking
- Smart casual dress

**Salary**: £30,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Tewkesbury, Gloucestershire: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Plumbing: 1 year (required)
- Customer service: 1 year (required)

Work Location: In person



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