Deputy Head Housekeeper

3 days ago


WottonunderEdge, Gloucestershire, United Kingdom De Vere Full time

Job Summary:

We are seeking a highly skilled and experienced Deputy Head Housekeeper to join our team at De Vere Tortworth Court, a 201-bedroom hotel in South Gloucestershire. As a key member of our housekeeping management team, you will be responsible for maintaining the highest level of housekeeping and guest service standards.

Key Responsibilities:

  • Work with the Executive Head Housekeeper to set, monitor, and maintain housekeeping and guest service standards.
  • Deputise for the Head Housekeeper in all aspects of supervising the team and regulating housekeeping costs.
  • Lead by example, fostering a culture of warmth and creating a sense of belonging among colleagues.
  • Build genuine relationships with team members to empower them to take pride in their work.
  • Ensure that guests enjoy meticulously clean rooms and memorable moments throughout their stay.

Requirements:

  • Previous experience in hotels, ideally in a similar role and in a similar-sized property.
  • Ability to deliver a consistent level of service under pressure, with a keen eye for detail.
  • IT literacy and previous experience with Opera and Fourth Hospitality would be an advantage.
  • Awareness of relevant legislation, including health and safety at work, COSSHH, environmental health, and fire precautions.
  • Strong communication skills and ability to motivate and inspire colleagues.
  • Well-organised with good time management skills, prioritising tasks and managing work schedules and rotas.

Benefits:

  • Competitive salary of £26,500 per annum.
  • Live-in accommodation.
  • Free meals on duty in our colleague dining facilities.
  • Complimentary use of the Leisure Club facilities.
  • Extra paid day off for your birthday.
  • Annual complimentary 2-night stay with dinner in a De Vere property of your choice.
  • £50 colleague rates for overnight stays at De Vere properties.
  • 31 days holiday each year (increasing annually up to 33 days).
  • Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support.
  • Wagestream, our financial wellbeing platform, granting instant access to your pay when needed.
  • Company Life Assurance scheme, ensuring financial security for your loved ones.


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