Complaint Resolution Director

We're seeking a skilled Complaints Resolution Specialist to join our team at Abound. As a key member of our customer service team, you'll be responsible for managing and resolving customer complaints in a timely and effective manner.Key responsibilities include:Managing and resolving customer complaints in accordance with FCA guidelines and FOS...

We are seeking a skilled Complaints Resolution Specialist to join our team at Abound. As a key member of our customer service team, you will be responsible for managing and resolving customer complaints in a timely and effective manner.The ideal candidate will have a minimum of 3-5 years' experience in a complaint handling role within the financial services...

Job SummaryWe are seeking a skilled Complaints Resolution Specialist to join our team at NHBC. As a Complaints Resolution Specialist, you will be responsible for investigating and resolving customer complaints in a timely and professional manner.Key ResponsibilitiesInvestigate and resolve customer complaints in accordance with regulatory requirements and...

Job SummaryNHBC seeks a Complaints Resolution Specialist to support homeowners with simple complaints. The ideal candidate has FCA working knowledge, Complaints experience, and strong written and verbal communication skills.Key ResponsibilitiesThoroughly investigate and resolve complaints in a timely manner, ensuring good outcomes for policyholders.Liaise...

Job SummaryAs a Complaints Resolution Specialist at NHBC, you will be responsible for investigating and resolving customer complaints in a timely and professional manner. This role involves working closely with various departments and stakeholders to ensure good outcomes for our policyholders. You will have excellent communication skills and be able to...

About the RoleWe are seeking a highly skilled Complaints Officer to join our team at NHBC. As a Complaints Officer, you will be responsible for the end-to-end review of your own caseload of complaints from receipt to final decision, ensuring that complaints are thoroughly reviewed, investigated, and resolved in a timely manner with a high degree of...

Job Type:* Self-employed basis* Must have own vehicle* Qualified candidates only* Uniform provided* Must have full UK driving licenseKey Skills:Strong practical skillsFlexible, conscientious and organisedPunctual and reliableComplete work to a high standardGood communication skillsResponsibilities:* Manage and resolve customer complaints in a professional...

Company OverviewChadwick Nott is a leading regional firm rated in the top tier of L500 for their work and ranked highly in the Top 10 Best Law Firms to work for.We are committed to developing a diverse and inclusive culture as well as supporting our large client network achieve the same. We are an equal opportunities employer and encourage applications of...

Job Title: Executive Director of Social OperationsWe are seeking an exceptional Executive Director of Social Operations to lead our team in creating unforgettable experiences for our guests at our Theatre District venue. As a key member of our management team, you will be responsible for driving the business forward commercially, ensuring operational...

CreatePay is a leading provider of payment solutions, dedicated to helping small to medium sized UK businesses streamline their payment processes. We're looking for a Customer Experience Champion to join our MK based Operations team.The Customer Experience Champion will provide day to day support directly to our customers by creating a positive customer...

Job DescriptionCreatePay is a leading provider of payment solutions products, dedicated to helping small to medium sized UK businesses streamline their payment processes. We're looking for a Customer Experience Specialist to provide day-to-day support directly to our customers by creating a positive customer experience and resolving customer complaints as...

Job Title: Customer Retention ExpertCreatePay, a leading provider of payment solutions, seeks an experienced Customer Retention Expert to join their MK based Operations team. The ideal candidate will provide day-to-day support to customers by creating a positive experience and resolving complaints in a timely manner while adhering to FCA guidelines.The...

Job SummaryWe are looking for a skilled professional with extensive experience in managing consumer affairs and support teams, ensuring efficient and compliant complaint resolution, and driving continuous process improvements.The ideal candidate will have expertise in implementing risk-based quality assurance programmes, setting and managing vulnerable...

Job TitleCustomer Experience DirectorAbout the RoleWe are seeking a Customer Experience Director to join our team at The Curve Group. As a key member of our leadership team, you will be responsible for driving customer-centricity across our Customer Services and Collections teams.About UsThe Curve Group is one of the fastest-growing banks in the UK, founded...

Job Summary:At 1627 Ins-Sure Svcs Ltd, we are seeking a highly skilled Service Management Associate Director to join our team. The successful candidate will be responsible for assisting in monitoring service quality and adherence to SLAs and KPIs.Key Responsibilities:Provide support to the service management team in day-to-day operations and coordination of...

Job DescriptionCreatePay is a leading provider of payment solutions, dedicated to helping small to medium-sized UK businesses streamline their payment processes. We're seeking a Customer Loyalty Specialist to provide day-to-day support to our customers by creating a positive customer experience and resolving customer complaints as they arise, while adhering...

About the RoleAre you a motivated sales professional looking to take your career to the next level? We are seeking an experienced Strategic Parts Sales Director to lead our central parts team in delivering exceptional customer service and support.Key Responsibilities:Team Leadership: Lead, mentor, and manage a high-performing parts sales team, fostering a...

Dispute Resolution Senior Associate OpportunityFantastic opportunity for a Dispute Resolution Senior Associate to join this leading regional firm who are rated in the top tier of L500 for their work and ranked highly in the Top 10 Best Law Firms to work for.The role can be based in either of their offices in Milton Keynes or the East Midlands and hybrid and...

Crown Conservatories, Windows and Doors Ltd is a leading company in the industry. We are seeking an experienced General Manager to oversee the daily management of our busy conservatory, windows, and doors business based in Bletchley, Milton Keynes.Job SummaryThis role offers a challenging opportunity for a dynamic leader to drive business growth and...

About Addition Solutions LtdWe are a global financial services provider with over 100 years of experience and 14 million active customers. We're currently undergoing an exciting transformation phase.Job OverviewThis is an excellent opportunity for an experienced Head of Vulnerability Management to join our team. The successful candidate will lead and coach a...