Customer Service Manager

3 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Wild Recruitment Full time

In this exciting role as a Customer Service Manager, you will be responsible for managing a team of customer service representatives in a fast-paced contact centre environment. You will oversee quality control, handle escalated complaints, and provide training to ensure the team delivers exceptional customer service.

The ideal candidate will have experience in complaint resolution, IT skills, and team leadership. They will also be proficient in Word, Excel, and CRM systems.

This is a permanent position with a salary of approximately £30,000 per annum, depending on location. You will also enjoy a 35-hour working week, hybrid working with 2-3 days from home, 24 days holiday, and a company-contributed pension scheme.

Our client offers a supportive work environment that fosters professional growth and involvement in social responsibility initiatives. If you are looking for a challenging role that allows you to make a real impact, we encourage you to apply.



  • Milton Keynes, Milton Keynes, United Kingdom Wild Recruitment Full time

    Job Title: Customer Service ManagerWe are looking for a highly motivated Customer Service Manager to lead our customer service team. As a Customer Service Manager, you will be responsible for ensuring that customers receive exceptional service and support.Key Responsibilities:Lead a team of customer service representatives and provide guidance and support as...


  • Milton Keynes, Milton Keynes, United Kingdom Slim Chickens Full time

    Job OverviewSlim Chickens is a dynamic and fast-paced environment where we strive to deliver exceptional customer service and create memorable dining experiences.We are seeking a Customer Service Manager to join our front of house team, who will be responsible for assisting with staff training and development, supporting the management team, and working...


  • Milton Keynes, Milton Keynes, United Kingdom ICAEW Full time

    About the RoleThe Institute of Chartered Accountants in England and Wales is seeking a highly experienced CUSTOMER SERVICE MANAGER (EVENTS) to lead our Membership & Events team.As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring seamless event experiences, and promoting membership growth.You will have a...


  • Milton Keynes, Milton Keynes, United Kingdom AQA Full time

    Customer Service Transformation ManagerWe are seeking a dedicated Customer Service Transformation Manager to join our team and play a key role in delivering world-class customer service and operational excellence. As a manager, you will have the opportunity to shape the performance of a small team while overseeing seasonal staff during peak...


  • Milton Keynes, Milton Keynes, United Kingdom ICAEW Full time

    We are seeking an exceptional Customer Service Team Manager to lead our Membership & Events team in Milton Keynes. This is a permanent, full-time opportunity with a competitive salary of £30,000pa depending on experience and benefits that promote work-life balance.About the JobThe primary focus of this role is to maintain our reputation for excellence by...


  • Milton Keynes, Milton Keynes, United Kingdom Dove and Hawk Full time

    Job Description: Leasing and Customer Service ManagerWe are looking for a skilled Leasing and Customer Service Manager to lead our leasing operations in Milton Keynes. With a competitive salary of £38,000 - £48,000 per annum, this is an exciting opportunity to join a fast-paced team.About the Role:As a Leasing and Customer Service Manager, your key...


  • Milton Keynes, Milton Keynes, United Kingdom Wild Recruitment Full time

    We are recruiting a Customer Service Team Manager to lead our Membership & Events team in Milton Keynes. This is an excellent opportunity for someone with a passion for delivering exceptional customer service and managing a high-performing team.Key Highlights:$30,000 per annum salary35 hour working weekHybrid working with 2-3 days from home24 days...


  • Milton Keynes, Milton Keynes, United Kingdom Service Care Solutions Full time

    Service Care Solutions, a leading recruitment agency for the Probation service nationwide, is seeking a skilled Professional to fill a Probation Service Officer position in Milton Keynes. This role offers excellent opportunities for career development and a chance to make a real difference in your community.About the RoleWe are looking for empathetic,...


  • Milton Keynes, Milton Keynes, United Kingdom New Era Cap Full time

    Join New Era Cap, a leading manufacturer of high-quality headwear, and take on the role of Customer Service Director.We are seeking an experienced leader to manage and support our customer service team based in Milton Keynes.The successful candidate will be responsible for managing and supporting our customer service leads in Germany, Spain, Italy, and...


  • Milton Keynes, Milton Keynes, United Kingdom Bis Henderson Full time

    Job Description:We are seeking a highly organized and personable Customer Service Coordinator to manage multiple contracts within our thriving FMCG manufacturing operation. As a key member of our team, you will be responsible for processing customer orders through our system, ensuring stock availability. You will also liaise with production teams to advise...


  • Milton Keynes, Milton Keynes, United Kingdom New Era Cap Full time

    Job DescriptionA dynamic and experienced professional is required to lead the Customer Service team at New Era Cap. The ideal candidate will have a strong background in customer-centric leadership, with the ability to motivate and develop a high-performing team.The successful candidate will be responsible for managing and supporting the Customer Service team...


  • Milton Keynes, Milton Keynes, United Kingdom Paradigm Housing Group Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Champion. This is an exciting opportunity to make a real impact in our communities and help shape the future of our services.As a key member of our Customer and Neighbourhood Team, you will play a vital role in delivering outstanding services...


  • Milton Keynes, Milton Keynes, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Milton Keynes, UK.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work...


  • Milton Keynes, Milton Keynes, United Kingdom Tate Full time

    About the Role:We are seeking an experienced Custome Service Expert to join our team at Tate. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients.Key Responsibilities:Ensure that SLA and KPI obligations are being met and exceeded, escalating appropriately where this is not the case.Question...


  • Milton Keynes, Milton Keynes, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Be Part of Our Dynamic Retail Team!We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Milton Keynes, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist...


  • Milton Keynes, Milton Keynes, United Kingdom CV-Library Full time

    We are recruiting for a Customer Service Coordinator to join our team at CV-Library. As a key member of our client management team, you will be responsible for delivering exceptional customer service, managing client relationships, and driving business growth.The ideal candidate will have a construction or property management background, although we are...


  • Milton Keynes, Milton Keynes, United Kingdom beBee Professionals Full time £22,000 - £28,000

    BeBee Professionals is seeking a Customer Service Representative to provide exceptional support to clients in Milton Keynes, UK. This role involves handling customer inquiries, resolving issues, and providing product information.Key Responsibilities:Respond to customer calls, emails, and chats in a timely and professional manner.Address customer concerns and...


  • Milton Keynes, Milton Keynes, United Kingdom Dularge sl Full time

    Job OverviewWe are seeking an experienced Customer Service Advisor to join our team at Dularge sl. This role involves providing exceptional support to customers through proactive reviews and inbound call handling.Salary: £150 per dayLocation: Milton Keynes/Hybrid (Training: Wk 1 office based Mon/Tues, Wk 2 Fully Remote, Wk3 - office based Mon/Tues - then...


  • Milton Keynes, Milton Keynes, United Kingdom Ilovevapour Full time

    Employment Overview: Ilovevapour seeks a skilled Sales Assistant to enhance our customer experience. As a vital member of our team, you will contribute to achieving company goals by providing top-notch customer service and maintaining store standards. Your primary responsibilities include engaging with customers, managing inventory, and maintaining...


  • Milton Keynes, Milton Keynes, United Kingdom CV-Library Full time

    Job Role:CV-Library is recruiting for a skilled Customer Service Paralegal to join our Conveyancing team. The ideal candidate will have good customer service experience and be able to provide exceptional support to our team.Key Responsibilities:Support the Conveyancing team with day-to-day tasks, including filing, email management, and production of work...