Customer Service Champion
1 day ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Champion. This is an exciting opportunity to make a real impact in our communities and help shape the future of our services.
As a key member of our Customer and Neighbourhood Team, you will play a vital role in delivering outstanding services to our customers. You will be responsible for ensuring high levels of service performance and customer satisfaction.
Responsibilities- Deliver exceptional customer service and resolve issues efficiently.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Develop and implement strategies to improve customer satisfaction and retention.
- Provide expert advice and support to customers on housing-related matters.
This is a challenging yet rewarding role that offers opportunities for professional growth and development.
Requirements- Bachelor's degree in a relevant field such as social work, housing management, or a related field.
- Proven experience in customer-facing roles, preferably in the social housing sector.
- Excellent communication and interpersonal skills.
- A strong understanding of social housing issues and legislation.
We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience. In addition, we provide a comprehensive benefits package, including health insurance, pension scheme, and annual leave.
About UsParadigm Housing Group is a leading provider of affordable housing in the UK. We are committed to providing excellent customer service and making a positive impact in our communities.
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