Customer Service Manager

13 hours ago


Milton Keynes, Milton Keynes, United Kingdom ICAEW Full time

About the Role

The Institute of Chartered Accountants in England and Wales is seeking a highly experienced CUSTOMER SERVICE MANAGER (EVENTS) to lead our Membership & Events team.

As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring seamless event experiences, and promoting membership growth.

You will have a strong background in customer service, with experience in managing teams, developing processes, and driving results. Your excellent communication skills will enable you to build strong relationships with colleagues and customers alike.

Key Responsibilities:

  • Develop and implement effective strategies to enhance customer satisfaction and loyalty.
  • Lead a team to deliver exceptional customer service across multiple channels.
  • Manage events, ensuring smooth execution and exceeding customer expectations.
  • Collaborate with internal stakeholders to promote membership growth and drive business objectives.

What We Offer:

A competitive salary of £30,000pa, depending on experience, plus benefits and opportunities for professional development.



  • Milton Keynes, Milton Keynes, United Kingdom 3R Truck Service Full time

    Job Summary: As a Sales Support Specialist, you will be the face of our brand, delivering exceptional customer experiences. Your role involves helping customers place orders, addressing complaints, and managing queries. You will work a night shift, from 6PM to 3AM, including every other weekend.About Us: At Charles Tyrwhitt, we aim to make it easy for men to...


  • Milton Keynes, Milton Keynes, United Kingdom Interstate AC Service Full time

    We are seeking a highly skilled and multilingual customer service representative to join our team at Interstate AC Service in Milton Keynes. The successful candidate will be responsible for providing exceptional customer experiences, managing queries, and resolving complaints via webchat, email, and phone calls. Key Responsibilities:Respond to customer...


  • Milton Keynes, Milton Keynes, United Kingdom Interstate AC Service Full time

    We are seeking an experienced customer service agent to join our team in Milton Keynes, providing exceptional service to clients who require support in both English and German. As a key member of our contact centre team, you will be responsible for managing customer relationships, resolving queries, and delivering outstanding customer experiences.Key...


  • Milton Keynes, Milton Keynes, United Kingdom Wild Recruitment Full time

    Job Title: Customer Service ManagerWe are looking for a highly motivated Customer Service Manager to lead our customer service team. As a Customer Service Manager, you will be responsible for ensuring that customers receive exceptional service and support.Key Responsibilities:Lead a team of customer service representatives and provide guidance and support as...


  • Milton Keynes, Milton Keynes, United Kingdom Slim Chickens Full time

    Job OverviewSlim Chickens is a dynamic and fast-paced environment where we strive to deliver exceptional customer service and create memorable dining experiences.We are seeking a Customer Service Manager to join our front of house team, who will be responsible for assisting with staff training and development, supporting the management team, and working...


  • Milton Keynes, Milton Keynes, United Kingdom Sikla Group Full time

    Customer Service Manager RoleSikla Group, a leading provider of premium steel framing solutions and pipe supports, is seeking a Customer Service Manager to oversee the customer service operations within the company.Key ResponsibilitiesProvide high-quality service to customers and manage a team of customer service and office assistantsDevelop and maintain...


  • Milton Keynes, Milton Keynes, United Kingdom ICAEW Full time

    We are seeking an exceptional Customer Service Team Manager to lead our Membership & Events team in Milton Keynes. This is a permanent, full-time opportunity with a competitive salary of £30,000pa depending on experience and benefits that promote work-life balance.About the JobThe primary focus of this role is to maintain our reputation for excellence by...


  • Milton Keynes, Milton Keynes, United Kingdom Bis Henderson Full time

    Job Description:We are seeking a highly organized and personable Customer Service Coordinator to manage multiple contracts within our thriving FMCG manufacturing operation. As a key member of our team, you will be responsible for processing customer orders through our system, ensuring stock availability. You will also liaise with production teams to advise...


  • Milton Keynes, Milton Keynes, United Kingdom Ingram Content Group Full time

    Job SummaryWe are seeking an experienced Customer Service Associate to join our Ingram IPS team in Milton Keynes. The successful candidate will provide exceptional customer service and support to internal and external clients, ensuring seamless order management and resolution of inquiries.This is a fantastic opportunity to work with a dynamic team in a...


  • Milton Keynes, Milton Keynes, United Kingdom Ingram Content Group Full time

    About the RoleAs a Customer Service Coordinator at Ingram Content Group, you will be responsible for managing process requests, inventory management, and order entry. This role requires excellent communication skills, both written and verbal, to effectively serve internal and external clients.The successful candidate will work in a fast-paced environment,...


  • Milton Keynes, Milton Keynes, United Kingdom New Era Cap Full time

    Job DescriptionA dynamic and experienced professional is required to lead the Customer Service team at New Era Cap. The ideal candidate will have a strong background in customer-centric leadership, with the ability to motivate and develop a high-performing team.The successful candidate will be responsible for managing and supporting the Customer Service team...


  • Milton Keynes, Milton Keynes, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Milton Keynes, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register...


  • Milton Keynes, Milton Keynes, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are looking for a Customer Service Representative to provide excellent customer service and support the store's operations in Milton Keynes, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual...


  • Milton Keynes, Milton Keynes, United Kingdom Paradigm Housing Group Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Champion. This is an exciting opportunity to make a real impact in our communities and help shape the future of our services.As a key member of our Customer and Neighbourhood Team, you will play a vital role in delivering outstanding services...


  • Milton Keynes, Milton Keynes, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Milton Keynes, UK.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work...


  • Milton Keynes, Milton Keynes, United Kingdom Next Full time

    About the PositionThis Sales Team Member role is an excellent opportunity to join our dynamic and fast-paced retail team at Next. As a Sales Team Member, you will play a key role in delivering outstanding customer service and driving sales growth.Main Responsibilities:Provide exceptional customer service, responding to customer queries and concerns in a...


  • Milton Keynes, Milton Keynes, United Kingdom Shift Full time

    Become a Customer Service Ambassador for Shift and deliver exceptional experiences to our customers!About the RoleWe're seeking a highly motivated individual who can work independently, managing their own schedule and meeting collection targets. As a Customer Service Ambassador, you'll be responsible for building strong relationships with SME clients,...


  • Milton Keynes, Milton Keynes, United Kingdom 3R Truck Service Full time

    Our Vision: At Charles Tyrwhitt, we strive to make it easy for men to dress well. We believe in providing stylish solutions for every occasion and taking care of a chap's entire wardrobe. We're seeking a Sales Support Specialist to join our team, working a night shift, from 6PM to 3AM, including every other weekend. If you're passionate about delivering...


  • Milton Keynes, Milton Keynes, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Be Part of Our Dynamic Retail Team!We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Milton Keynes, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist...


  • Milton Keynes, Milton Keynes, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our clients at beBee Professionals in Milton Keynes, UK. Key responsibilities include:Handling customer inquiries via phone, email, and chat.Providing accurate product and service information.Resolving customer issues efficiently and escalating when...