External Insulation Advisor

3 weeks ago


Milton Keynes, Milton Keynes, United Kingdom CV Library Full time
Key Responsibilities:
  1. Order Processing: Manage customer orders and ensure timely delivery of products and services.
  2. Customer Support: Respond promptly to customer inquiries via phone, email, and other communication channels, ensuring satisfaction and professionalism.
  3. Issue Resolution: Acknowledge and resolve customer complaints, escalating issues when necessary.
  4. System Management: Effectively manage customer data in the IFS system, ensuring all records are up-to-date.
  5. Documentation: Keep accurate records of customer interactions, orders, projects, and communications.
  6. Technology Proficiency: Good working knowledge of Microsoft Office Suite (Word, Excel, Outlook). Familiarity with CRM systems (e.g., IFS) but not essential.


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