Service Excellence Specialist

5 days ago


Bristol, Bristol, United Kingdom Teleperformance Full time
About Us:
We're a global leader in customer management, operating in over 80 countries with a presence in the UK across 19 sites. Our 7,000-strong team in the UK drives success through hard work, innovation, and a focus on delivering exceptional customer experiences. If you're passionate about providing top-notch customer service and want to grow your career in a dynamic environment, we'd love to hear from you.

The Role:
In this Customer Service position, you'll be responsible for handling customer inquiries related to online subscriptions and account management. Your primary goal will be to resolve these issues efficiently and effectively, ensuring high levels of customer satisfaction. To achieve this, you'll need strong communication and problem-solving skills, along with the ability to navigate multiple systems and databases.

As a key member of our team, you'll contribute to our mission of delivering exceptional customer experiences. We're committed to investing in our people's growth and development, offering a range of opportunities for progression and advancement within the company.

What We Offer:
We offer a highly competitive compensation package, including a salary of £12.60 per hour or £24,570 per annum, which reflects the value of this role. Additionally, you'll benefit from our comprehensive training program, access to state-of-the-art technology, and a supportive team environment that fosters collaboration and knowledge sharing. Join us and discover why Teleperformance is a leading employer in the industry.

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