Customer Service Excellence Specialist
2 days ago
Immersive Dynamics Inc. is a leader in people-centric cyber resilience, continuously assessing, building, and proving the cyber workforce resilience of teams worldwide.
About the RoleWe are seeking a Customer Support Analyst with a passion for delivering best-in-class customer service to join our team. This role will be instrumental in ensuring our customers achieve their business outcomes from our platform while helping organizations optimize their cyber workforce.
Key Responsibilities- Provide support and guidance to professionals across our customer base that utilize the Immersive Labs platform.
- Help customers navigate various tools and features within Immersive Labs.
- Maintain comprehensive knowledge of Immersive Labs to diagnose software issues and collaborate with our product and engineering teams to solve complex product issues.
- Work closely with cross-functional teams to support customers.
- Communicate directly with customers to ensure smooth resolution of support tickets.
- Demonstrated experience in customer service and a genuine passion for delivering exceptional customer experiences.
- Possess technical aptitude or familiarity with software concepts.
- Previous experience in a help-desk environment would be advantageous.
As part of our dynamic team, you'll enjoy an inclusive and supportive work environment where everyone has opportunities to thrive. We offer an extensive range of benefits, including time off, flexible working options, enhanced parental leave, career development opportunities, and more.
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Bristol, Bristol, United Kingdom Royal Mail Full timeJob OverviewWe are seeking an experienced Delivery Specialist to join our team in Bristol, providing exceptional customer service and ensuring timely delivery of packages.Salary and BenefitsAs a Delivery Specialist with Royal Mail, you can expect to receive a competitive salary of £12.54 per hour, paid monthly. Our market-leading pay is 10% above the...
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Service Delivery Excellence Specialist
23 hours ago
Bristol, Bristol, United Kingdom Sopra Banking Software Ltd Full timeJoin Our TeamSopra Banking Software Ltd is a global financial technology company that helps banks and the financial services industry to reimagine how to operate in an increasingly digital world.We are looking for a talented Service Delivery Excellence Specialist to join our team based in Bristol (Yate).This is a permanent, full-time role offering a...
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Service Delivery Excellence Lead
4 weeks ago
Bristol, Bristol, United Kingdom Civil Service Jobs Full timeThe Service Delivery Excellence Lead oversees the development and implementation of strategies to enhance the delivery of business services across the organization. This involves leading multi-disciplinary teams in delivering end-to-end services, ensuring operational excellence and best practices are adopted.Key ResponsibilitiesMature the Business Services...
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Customer Service Excellence Leader
3 weeks ago
Bristol, Bristol, United Kingdom ERIKS Transportation GmbH Full timeCustomer Service Excellence Leader: Driving Growth and Success at ERIKSWe are seeking a highly motivated Customer Service Excellence Leader to join our team in Sales and Service Management. As a key member of our Sales office, you will be responsible for leading the service centre team to achieve sales and margin targets, growing the existing customer base,...
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Customer Service Specialist
3 weeks ago
Bristol, Bristol, United Kingdom Nisbets Group Full timeWe are seeking a Customer Service Specialist to join our team and deliver exceptional customer experiences. This role offers an estimated annual salary of £26,985, with additional benefits including a performance-related bonus and heavily subsidised canteen.The successful candidate will be responsible for providing quotes and orders for stakeholders and...
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Service Excellence Specialist
3 weeks ago
Bristol, Bristol, United Kingdom Searchability Full time**Job Summary**We are seeking a skilled Service Excellence Specialist to join our team at Searchability. The successful candidate will have a strong background in service design and a passion for creating exceptional service experiences.The ideal candidate will have experience in conducting research, setting measurable service goals, creating service...
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Customer Service Specialist
3 weeks ago
Bristol, Bristol, United Kingdom SS&C Technologies Holdings Full timeAs a Customer Service Specialist at SS&C Technologies Holdings, you will play a vital role in delivering exceptional customer service and support.Job ResponsibilitiesYou will be responsible for:Processing complex customer transactions with accuracy and efficiencyCollaborating with colleagues to improve service standards and process efficiencyProviding...
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Customer Service Excellence Leader
3 weeks ago
Bristol, Bristol, United Kingdom Triodos UK Full timeAbout Triodos Bank UKTriodos Bank is an award-winning organisation and one of Europe's leading sustainable banks. Our mission is to make money work for positive social, environmental, and cultural change.Job DescriptionWe are seeking a Customer Service Excellence Leader to develop and maintain oversight of the customer service proposition and strategy for...
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Customer Service Excellence Coordinator
3 weeks ago
Bristol, Bristol, United Kingdom Motability Operations Ltd Full timeAbout the RoleWe are seeking an exceptional Customer Service Excellence Coordinator to join our team at Motability Operations Ltd.Key ResponsibilitiesTo provide outstanding customer service and support to our clients and customersTo work collaboratively with colleagues to achieve excellent service delivery and business outcomesWhat We OfferAs a valued member...
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Service Excellence Specialist
18 hours ago
Bristol, Bristol, United Kingdom ASDA Full timeAbout the JobThis is a fantastic opportunity for a motivated and enthusiastic individual to join our team as a Service Colleague. As a key member of our team, you will be responsible for ensuring the efficient running of our stores.Key Responsibilities:Work across multiple departments to provide excellent customer service and maintain store standards.Operate...
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Customer Service Specialist
3 weeks ago
Bristol, Bristol, United Kingdom Healix Full timeJob Overview:Healix is a leading provider of employee healthcare benefits and travel assistance services. We help people in difficult situations by providing support and guidance through our highly trained specialists.We are seeking a skilled Member Advisor to join our team. As a Member Advisor, you will be responsible for coordinating member treatment...
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Parcel Driver with Excellent Customer Service
3 weeks ago
Bristol, Bristol, United Kingdom DPD Group Full timeWe are currently seeking a skilled Delivery Driver to join our team at the DPD Group. As a key member of our team, you will be responsible for delivering exceptional service to customers when collecting or delivering parcels.In this role, you will be required to load parcels at the depot and work to a daily delivery and collection schedule. You will also use...
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Service Excellence Specialist
16 hours ago
Bristol, Bristol, United Kingdom Teleperformance Full timeAbout Us:We're a global leader in customer management, operating in over 80 countries with a presence in the UK across 19 sites. Our 7,000-strong team in the UK drives success through hard work, innovation, and a focus on delivering exceptional customer experiences. If you're passionate about providing top-notch customer service and want to grow your career...
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Customer Service Support Specialist
4 weeks ago
Bristol, Bristol, United Kingdom Babcock International Group Full timeAt Babcock International Group, we are working to create a safe and secure world. Our team of professionals is dedicated to providing exceptional service to our customers. We have an exciting opportunity for a Customer Service Support Specialist to join our Contact Centre Team in Bristol.Job OverviewWe are seeking a highly motivated and customer-focused...
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Customer Service Specialist
3 weeks ago
Bristol, Bristol, United Kingdom ENGINEERINGUK Full timeJob SummaryA Customer Service Specialist is required to deliver a great shopping experience for customers at ENGINEERINGUK. This role involves serving customers efficiently, keeping the store clean and tidy, and monitoring daily sales targets.Key Responsibilities:Serve customers on the shop floor and at service points.Ensure stocked shelves and maintain a...
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Customer Service Specialist
7 days ago
Bristol, Bristol, United Kingdom Tesco Partners Full timeAre you passionate about delivering exceptional customer experiences? Do you want to be part of a company that truly cares about its customers, communities, and the planet? Join us as a Customer Service Specialist and discover the rewards of working for a leading retailer like Tesco.About the RoleIn this role, you'll be responsible for maintaining high...
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Temporary Customer Service Specialists
4 weeks ago
Bristol, Bristol, United Kingdom Pertemps Bristol Commercial Full timeWe are seeking highly skilled Temporary Customer Service Specialists to join our team at Pertemps Bristol Commercial.Job SummaryAs a Temporary Customer Service Specialist, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesTo provide timely and effective customer support via various...
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Customer Service Specialist
2 weeks ago
Bristol, Bristol, United Kingdom Seasalt Limited Full timeAbout the Role:We are looking for a highly motivated and enthusiastic Part Time Sales Advisor to join our team in Cribbs Causeway. As a Sales Advisor, you will be responsible for delivering an exceptional customer experience, driving sales across channels, supporting store management, and maintaining visual merchandising standards. You will work closely with...
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Retail Customer Service Specialist
2 months ago
Bristol, Bristol, United Kingdom beBee Professionals Full time £20,000 - £25,000As a Retail Customer Service Specialist, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Bristol, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle...
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Customer Service Support Specialists
4 weeks ago
Bristol, Bristol, United Kingdom Pertemps Bristol Commercial Full timeJob OverviewPertemps Bristol Commercial is seeking dedicated Customer Service Support Specialists to join their team on a temporary basis.Salary DetailsThe estimated salary for this role is £25,000 - £30,000 per annum, depending on experience and qualifications.Key ResponsibilitiesWe are looking for exceptional customer service professionals who thrive in...