Customer Service Specialist

3 days ago


Bristol, Bristol, United Kingdom Healix Full time
Job Overview:
Healix is a leading provider of employee healthcare benefits and travel assistance services. We help people in difficult situations by providing support and guidance through our highly trained specialists.

We are seeking a skilled Member Advisor to join our team. As a Member Advisor, you will be responsible for coordinating member treatment plans, liaising with all members of the healthcare team, and ensuring that members receive the necessary medical information and access to required medical services.

The ideal candidate will have excellent customer service skills, a strong command of the English language, and previous experience in the private medical insurance industry and claims processing. A competitive salary of £27,000 and a range of benefits including health insurance, vacation time, and opportunities for career development are offered in return.

About the Company:
We work with governments, broadcasters, NGOs, international corporations, major insurers, and more. No two clients are the same: we adapt our services to their needs. We focus on ensuring our highly trained specialists have the space and time they need to be effective.

Responsibilities:
  • Taking calls from clients, providers, and specified members in relation to initial and/or ongoing claims
  • Obtaining medical evidence from providers to substantiate claims decision/treatment
  • Dealing with queries in relation to clinical treatment or pre-authorisation requests
  • Arranging care with the appropriate medical team/facility
  • Ensuring treatment delivered is relevant and appropriate by monitoring ongoing treatment plans for members


  • Bristol, Bristol, United Kingdom Nisbets Group Full time

    We are seeking a Customer Service Specialist to join our team and deliver exceptional customer experiences. This role offers an estimated annual salary of £26,985, with additional benefits including a performance-related bonus and heavily subsidised canteen.The successful candidate will be responsible for providing quotes and orders for stakeholders and...


  • Bristol, Bristol, United Kingdom SS&C Technologies Holdings Full time

    As a Customer Service Specialist at SS&C Technologies Holdings, you will play a vital role in delivering exceptional customer service and support.Job ResponsibilitiesYou will be responsible for:Processing complex customer transactions with accuracy and efficiencyCollaborating with colleagues to improve service standards and process efficiencyProviding...


  • Bristol, Bristol, United Kingdom ENGINEERINGUK Full time

    Job SummaryA Customer Service Specialist is required to deliver a great shopping experience for customers at ENGINEERINGUK. This role involves serving customers efficiently, keeping the store clean and tidy, and monitoring daily sales targets.Key Responsibilities:Serve customers on the shop floor and at service points.Ensure stocked shelves and maintain a...


  • Bristol, Bristol, United Kingdom Pertemps Bristol Commercial Full time

    We are seeking highly skilled Temporary Customer Service Specialists to join our team at Pertemps Bristol Commercial.Job SummaryAs a Temporary Customer Service Specialist, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesTo provide timely and effective customer support via various...


  • Bristol, Bristol, United Kingdom Foot Locker Full time

    About the Role:We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Specialist. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, providing product knowledge and recommendations, and contributing to a positive and inclusive work environment.Key...


  • Bristol, Bristol, United Kingdom Babcock International Group Full time

    At Babcock International Group, we are working to create a safe and secure world. Our team of professionals is dedicated to providing exceptional service to our customers. We have an exciting opportunity for a Customer Service Support Specialist to join our Contact Centre Team in Bristol.Job OverviewWe are seeking a highly motivated and customer-focused...


  • Bristol, Bristol, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Retail Customer Service Specialist, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Bristol, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle...


  • Bristol, Bristol, United Kingdom Red Recruitment Full time

    About the RoleThe Customer Service Specialist will be responsible for providing exceptional customer service to our clients, while also assisting with administrative tasks and ensuring that all processes are efficient and effective.


  • Bristol, Bristol, United Kingdom Pertemps Bristol Commercial Full time

    Job OverviewPertemps Bristol Commercial is seeking dedicated Customer Service Support Specialists to join their team on a temporary basis.Salary DetailsThe estimated salary for this role is £25,000 - £30,000 per annum, depending on experience and qualifications.Key ResponsibilitiesWe are looking for exceptional customer service professionals who thrive in...


  • Bristol, Bristol, United Kingdom Unite Foundation Full time

    About Us:At Unite Students, we're passionate about creating home environments that foster academic success, personal growth, and community building. Our commitment to instinctive inclusion ensures that everyone feels valued, respected, and empowered to contribute their best selves.Job Description:This role offers an exciting opportunity to join our...


  • Bristol, Bristol, United Kingdom Markerstudy Group Full time

    About the RoleWe are seeking a skilled Sales and Customer Support Specialist to join our team at Markerstudy Group. As a Sales and Customer Support Specialist, you will be responsible for generating new business and providing exceptional customer service to our clients.Key ResponsibilitiesDevelop and maintain relationships with existing and potential...


  • Bristol, Bristol, United Kingdom Alexander Mae (HR) Ltd Full time

    We're an ambitious, friendly business based in Bristol, seeking a Customer Service Liaison and Support Specialist to join our team. This is a 100% office-based role, working Monday to Friday (8.30am to 6pm). The successful candidate will play a key part in the company's next stage of growth.Company OverviewAlexander Mae (HR) Ltd is a dynamic business with a...


  • Bristol, Bristol, United Kingdom Bristol Waste Company Full time

    About the RoleWe are seeking a highly skilled Customer Service Resolution Specialist to join our team at Bristol Waste Company.Job SummaryThe primary responsibility of this role is to handle customer complaints professionally and efficiently, ensuring that issues are resolved promptly and to the satisfaction of all parties involved. This involves...


  • Bristol, Bristol, United Kingdom Royal Mail Full time

    Job OverviewWe are seeking an experienced Delivery Specialist to join our team in Bristol, providing exceptional customer service and ensuring timely delivery of packages.Salary and BenefitsAs a Delivery Specialist with Royal Mail, you can expect to receive a competitive salary of £12.54 per hour, paid monthly. Our market-leading pay is 10% above the...


  • Bristol, Bristol, United Kingdom Yours Full time

    Job DescriptionWe are seeking a highly motivated Sales Adviser/Retail Advisor to join our team in Bristol. This is a temporary, part-time vacancy with a minimum guaranteed number of weekly hours.About the RoleAs a Sales Adviser/Retail Advisor, you will be responsible for optimising sales and individual customer purchases, engaging customers with excellent...


  • Bristol, Bristol, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals is looking for a skilled Operational Support Specialist to join our team in Bristol.Key Responsibilities:Provide exceptional customer service and support to our customers.Collaborate with team members to achieve operational goals and objectives.Participate in all aspects of the operational workflow to ensure efficient...


  • Bristol, Bristol, United Kingdom Compass UK & Ireland Full time

    As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a positive dining experience for our clients.Main Responsibilities:• Prepare and serve high-quality food to meet customer expectations• Maintain a clean and safe working environment• Provide friendly and efficient service to...


  • Bristol, Bristol, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Bristol, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...


  • Bristol, Bristol, United Kingdom Black & White Recruitment Full time

    Job SummaryWe are seeking a Customer Experience Specialist to provide exceptional service to our customers across various channels, including chat, email, and calls. As a key member of our service operation, you will handle customer enquiries and requests, ensuring all engagements meet business service level agreements and strive to exceed customer...


  • Bristol, Bristol, United Kingdom TLT LLP Full time

    We are seeking a skilled Customer Contact Agent to join our Mortgage Enforcement team in the UK. This role offers an excellent opportunity to work with a diverse team and contribute to helping customers in need.As a Customer Contact Agent, you will work closely with customers to understand their financial situations and provide support to help them avoid...