Customer Service Representative
4 weeks ago
Job Summary
We are seeking a Customer Experience Specialist to provide exceptional service to our customers across various channels, including chat, email, and calls. As a key member of our service operation, you will handle customer enquiries and requests, ensuring all engagements meet business service level agreements and strive to exceed customer expectations.
About the Role
You will be the first point of contact for all customers, representing the company in every engagement. Your goal will be to exceed customer expectations while adhering to internal policies and processes. You will proactively escalate pain points and develop solutions to enhance the customer experience.
Your Skills and Qualities
We are looking for someone who is outgoing, personable, and has strong emotional intelligence. You will excel in complaint resolution, active listening, multitasking, and working under pressure. Some key qualities include:
- Strong desire to do the right thing
- Patient and thick-skinned
- Adaptable in a fast-paced environment
- Detail-oriented, ensuring correct and complete processes
- Solution-driven, with a focus on improving user or customer experience
- Confident and self-sufficient in problem-solving
Requirements
To be successful in this role, you will need at least one year of experience in a customer service operation and proficiency in using Customer Service platforms (Shopify & Zendesk). If you thrive in a fast-paced environment and are passionate about delivering exceptional customer experiences, we want to hear from you.
-
Customer Service Representative
4 weeks ago
Bristol, Bristol, United Kingdom Building Recruitment Company Full timeCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Building Recruitment Company. As a Customer Service Representative, you will play a crucial role in delivering top-tier service and ensuring customer satisfaction.Key Responsibilities:Provide exceptional customer service and resolve inquiries...
-
Customer Service Representative
4 weeks ago
Bristol, Bristol, United Kingdom SLS Recruitment Full timeAre you looking for a challenging role in sales and customer service?We have an exciting opportunity for a Customer Service Representative to join our team at SLS Recruitment.As a Customer Service Representative, you will be responsible for selling various products and services to clients, including monthly donations to charities, food and drink subscription...
-
Customer Service Representative
4 weeks ago
Bristol, Bristol, United Kingdom World Duty Free - WDF Full timeCustomer Service Representative Role at World Duty FreeWe are seeking a skilled Customer Service Representative to join our team at World Duty Free. As a Customer Service Representative, you will be responsible for delivering an exceptional customer experience, maximising sales opportunities, and working collaboratively with colleagues to achieve operational...
-
Customer Service Representative
4 weeks ago
Bristol, Bristol, United Kingdom WR Logistics Full timeCustomer Service RepresentativeWR Logistics is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling international import and export road freight movements, and communicating with customers via phone.Key...
-
Customer Service Representative
3 weeks ago
Bristol, Bristol, United Kingdom Hilton Hotels Full timeCustomer Service RepresentativeDeliver Exceptional Guest ExperiencesThe Customer Service Representative will serve as the first point of contact for guests, providing a warm and welcoming experience from check-in through check-out. This role is responsible for ensuring that guests receive the highest level of service, addressing any concerns or issues...
-
Customer Service Representative
1 month ago
Bristol, Bristol, United Kingdom Nuffield Health Full timeCustomer Service RepresentativeNuffield Health is seeking a highly skilled Customer Service Representative to join our team at Bristol Hospital.The ideal candidate will have excellent communication skills, be able to work autonomously, and have a passion for delivering high-quality customer service.Responsibilities will include handling customer enquiries,...
-
Customer Service Representative
4 weeks ago
Bristol, Bristol, United Kingdom red recruitment Full timeJob Title: Customer Service RepresentativeJob Description:We are seeking a skilled Customer Service Representative to join our team at Red Recruitment. As a Customer Service Representative, you will be responsible for conducting warm calls to both new and existing donors, ensuring all legal declarations and compliance are followed, and achieving campaign...
-
Customer Service Representative
4 weeks ago
Bristol, Bristol, United Kingdom BT Group Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at EE. As a Customer Service Representative, you will be the face of our brand, providing exceptional customer service and building lasting relationships with our customers.Key ResponsibilitiesProvide outstanding customer service, responding to customer inquiries and...
-
Customer Service Representative
2 weeks ago
Bristol, Bristol, United Kingdom Lidl in Deutschland Full timeAbout the RoleLidl is seeking a Customer Service Representative to join our team in Deutschland. As a Customer Service Representative, you will be responsible for providing excellent customer service to our customers, ensuring that they have a positive shopping experience in our stores.ResponsibilitiesProvide customer service to customers in a friendly and...
-
Customer Service Representative
4 weeks ago
Bristol, Bristol, United Kingdom TLT LLP Full timeWe are seeking a skilled Customer Service Representative to join our Mortgage Enforcement team in Bristol. As a key member of our team, you will work closely with customers to understand their financial situations and provide tailored solutions to help them avoid repossession of their homes.Our team is dedicated to delivering exceptional customer service,...
-
Customer Service Representative
4 weeks ago
Bristol, Bristol, United Kingdom TLT LLP Full timeWe are seeking a skilled Customer Service Representative to join our Mortgage Enforcement team in Bristol. This role offers an excellent opportunity to work with a diverse team and help customers facing repossession of their homes.As a Customer Service Representative, your day-to-day responsibilities will include:Working with customers to understand their...
-
Customer Service Representative
4 weeks ago
Bristol, Bristol, United Kingdom ELEMIS Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at ELEMIS. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.Key ResponsibilitiesProvide...
-
Customer Service Representative
4 weeks ago
Bristol, Bristol, United Kingdom Sunbelt Rentals Careers Full timeAbout The RoleSunbelt Rentals Careers is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our regional customers.Key Responsibilities:Manage customer inquiries and resolve issues in a timely and professional manner.Provide product...
-
Customer Service Representative
4 weeks ago
Bristol, Bristol, United Kingdom Nuffield Health Full timeCustomer Service RepresentativeNuffield Health is seeking a Customer Service Representative to join our team at Bristol Hospital. As a key member of our sales and business development team, you will be responsible for handling customer enquiries, providing timely and appropriate advice, and making straightforward appointment bookings.Key...
-
Customer Service Representative
4 weeks ago
Bristol, Bristol, United Kingdom TLT LLP Full timeWe are seeking a skilled Customer Service Representative to join our Mortgage Enforcement team in Bristol. This role offers an excellent opportunity to work with a diverse team, providing support to customers facing mortgage arrears and repossession.As a Customer Service Representative, you will work closely with customers to understand their financial...
-
Customer Service Representative
6 days ago
Bristol, Bristol, United Kingdom BT Group Full timeJob OverviewWe are seeking a skilled Customer Service Representative to join our team in Stoke-on-Trent. As a key member of our Home Connections Team, you will be responsible for guiding customers through the process of getting their products and services connected.
-
Customer Service Representative
2 weeks ago
Bristol, Bristol, United Kingdom Diligenta Full time £23,400We are seeking a skilled Customer Service Representative to join our team at Diligenta. Our company is a leading provider of outsourced TPA services to the UK Life & Pensions market. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring business administrative duties are compliant....
-
Customer Service Representative
4 weeks ago
Bristol, Bristol, United Kingdom Sunbelt Rentals Careers Full timeAbout The RoleAre you a people person who thrives in a fast-paced environment? We're looking for a Customer Service Representative to join our team at Sunbelt Rentals Careers.As a Customer Service Representative, you'll be responsible for delivering exceptional customer service to our regional customers. This includes communicating with customers via phone,...
-
Customer Service Representative
1 month ago
Bristol, Bristol, United Kingdom BT Group Full timeCustomer Service RepresentativeAbout the RoleWe're looking for a Customer Service Representative to join our team at EE. As a key member of our sales team, you'll be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesProvide excellent customer service and support to customersWork closely with colleagues to...
-
Customer Service Representative
19 hours ago
Bristol, Bristol, United Kingdom Lloyds Banking Group Full timeAbout the RoleWe are seeking a Customer Service Representative to join our team at Lloyds Banking Group. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional mannerProvide product and service...