Customer Service Representative

3 weeks ago


Bristol, Bristol, United Kingdom Sunbelt Rentals Careers Full time

About The Role

Are you a people person who thrives in a fast-paced environment? We're looking for a Customer Service Representative to join our team at Sunbelt Rentals Careers.

As a Customer Service Representative, you'll be responsible for delivering exceptional customer service to our regional customers. This includes communicating with customers via phone, email, and responding to website requests.

You'll manage orders from enquiry to post-hire feedback, taking ownership of the customer journey and building relationships with regular customers. Your days will be spent coordinating with internal teams to ensure seamless service delivery.

What can we offer you in return? You'll be joining a highly successful FTSE100 company, the UK's largest equipment rental provider. We provide an industry-leading flexible rewards package, including generous holiday allowance, life assurance, retail discount scheme, employee recognition awards, and a great company pension scheme.

About You

To succeed in this role, you'll bring a proven track record in customer service or administration, exceptional communication skills, and the ability to engage and build relationships with both internal and external customers.

You'll be a flexible and adaptable individual who enjoys a varied workday in a fast-paced operational environment. You'll be comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures.

We'll provide you with everything you need to succeed, including training and personal development opportunities. If you're passionate about delivering exceptional customer service and have a commitment to continuous improvement, we'd love to hear from you.



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