Customer Service Representative
2 weeks ago
About The Role
Sunbelt Rentals Careers is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our regional customers.
Key Responsibilities:
- Manage customer inquiries and resolve issues in a timely and professional manner.
- Provide product knowledge and expertise to customers to maximize upselling opportunities.
- Communicate effectively with customers via telephone, email, and website requests.
- Manage order administration and ensure timely completion of hire contracts.
About You
To succeed in this role, you will bring:
- Proven experience in a customer service or administration role.
- Exceptional communication skills, including negotiating and influencing.
- Ability to work in a fast-paced operational environment and manage multiple tasks and deadlines.
- Commitment to continuous improvement and a willingness to learn new IT systems.
What We Offer
Sunbelt Rentals Careers offers a competitive rewards package, including a generous holiday allowance, life assurance, retail discount scheme, and a great company pension scheme.
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