Customer Service Representative

2 weeks ago


Bristol, Bristol, United Kingdom Sunbelt Rentals Careers Full time

About The Role

Sunbelt Rentals Careers is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our regional customers.

Key Responsibilities:

  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Provide product knowledge and expertise to customers to maximize upselling opportunities.
  • Communicate effectively with customers via telephone, email, and website requests.
  • Manage order administration and ensure timely completion of hire contracts.

About You

To succeed in this role, you will bring:

  • Proven experience in a customer service or administration role.
  • Exceptional communication skills, including negotiating and influencing.
  • Ability to work in a fast-paced operational environment and manage multiple tasks and deadlines.
  • Commitment to continuous improvement and a willingness to learn new IT systems.

What We Offer

Sunbelt Rentals Careers offers a competitive rewards package, including a generous holiday allowance, life assurance, retail discount scheme, and a great company pension scheme.



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