Cleaner and Customer Service Specialist

19 hours ago


Bristol, Bristol, United Kingdom Unite Foundation Full time

About Us:

At Unite Students, we're passionate about creating home environments that foster academic success, personal growth, and community building. Our commitment to instinctive inclusion ensures that everyone feels valued, respected, and empowered to contribute their best selves.

Job Description:

This role offers an exciting opportunity to join our residential maintenance team as a Cleaner and Customer Service Specialist. You will be responsible for maintaining the highest standards of cleanliness and customer satisfaction, ensuring that our students feel comfortable and supported in their living environments.

Responsibilities:

  • Daily Cleaning: Conduct thorough and efficient cleaning of communal areas, focusing on attention to detail and quality of service.
  • Customer Interaction: Engage with students in a friendly and approachable manner, responding promptly to their queries and resolving any issues that may arise.
  • Maintenance Reporting: Accurately log and report maintenance issues, ensuring prompt resolution to maintain the integrity of our properties.

Benefits:

  • Annual Bonus: Receive a discretionary annual bonus, enabling you to share in the company's success and achievements.
  • Generous Holiday Entitlement: Enjoy 25 days' paid holiday, plus an annual holiday buying scheme, and additional leave for long service.
  • Pension Contributions: Benefit from employer pension contributions between 5% and 11%, enhancing your retirement savings.


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