Customer Service Liaison and Support Specialist
3 days ago
We're an ambitious, friendly business based in Bristol, seeking a Customer Service Liaison and Support Specialist to join our team. This is a 100% office-based role, working Monday to Friday (8.30am to 6pm). The successful candidate will play a key part in the company's next stage of growth.
Company Overview
Alexander Mae (HR) Ltd is a dynamic business with a strong focus on customer satisfaction and employee development. Our office is a fun, busy environment where you'll be part of a collaborative team.
Salary and Benefits
The salary for this position is £25,000 - £28,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits, including a generous holiday allowance, pension scheme, and opportunities for professional development.
Job Description
As a Customer Service Liaison and Support Specialist, you will be responsible for providing exceptional customer service to our clients. Your duties will include:
- Responding to customer inquiries via phone, email, and in-person
- Resolving customer complaints in a professional and timely manner
- Collaborating with the sales team to ensure seamless customer experience
Required Skills and Qualifications
To be successful in this role, you'll need:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving skills
- Previous customer service experience
Benefits and Perks
We offer a range of benefits and perks, including:
- Generous holiday allowance
- Pension scheme
- Opportunities for professional development
- Free parking and on-site gym
What's Next?
If you're a motivated, customer-focused individual looking for a new challenge, please apply to this exciting opportunity. We can't wait to hear from you
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