Customer Service Liaison and Support Specialist

3 days ago


Bristol, Bristol, United Kingdom Alexander Mae (HR) Ltd Full time

We're an ambitious, friendly business based in Bristol, seeking a Customer Service Liaison and Support Specialist to join our team. This is a 100% office-based role, working Monday to Friday (8.30am to 6pm). The successful candidate will play a key part in the company's next stage of growth.

Company Overview

Alexander Mae (HR) Ltd is a dynamic business with a strong focus on customer satisfaction and employee development. Our office is a fun, busy environment where you'll be part of a collaborative team.

Salary and Benefits

The salary for this position is £25,000 - £28,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits, including a generous holiday allowance, pension scheme, and opportunities for professional development.

Job Description

As a Customer Service Liaison and Support Specialist, you will be responsible for providing exceptional customer service to our clients. Your duties will include:

  • Responding to customer inquiries via phone, email, and in-person
  • Resolving customer complaints in a professional and timely manner
  • Collaborating with the sales team to ensure seamless customer experience

Required Skills and Qualifications

To be successful in this role, you'll need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving skills
  • Previous customer service experience

Benefits and Perks

We offer a range of benefits and perks, including:

  • Generous holiday allowance
  • Pension scheme
  • Opportunities for professional development
  • Free parking and on-site gym

What's Next?

If you're a motivated, customer-focused individual looking for a new challenge, please apply to this exciting opportunity. We can't wait to hear from you



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