Service Excellence Advisor

1 week ago


Bristol, Bristol, United Kingdom Wickes Full time

Job Summary

We are looking for an experienced SERVICE EXCELLENCE ADVISOR to join our team at Wickes. The ideal candidate will have excellent communication skills and the ability to resolve customer complaints in a professional manner.

About the Role

This role involves providing high-level customer service, handling customer complaints, and working closely with other teams to resolve issues. You will also have the opportunity to develop your skills and knowledge through training and development programs.

What We Offer

Our comprehensive benefits package includes:

  • Gain Share Bonus: Up to £300 per month
  • Pension Contribution: Up to 10% employer contribution
  • Annual Leave: Up to 35 days, including 8 bank holidays

Other benefits include: Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & Loans, Discount platform with cashback at numerous retailers, and savings on gym membership.

Estimated Salary

The estimated salary for this role is around £22,000 - £28,000 per annum, depending on experience.



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