Clinical Support Officer

1 week ago

Ayr, South Ayrshire, United Kingdom NHS Scotland Full time

NHS Scotland is committed to fostering a culture of equality and diversity within our workforce, eliminating unlawful discrimination, and promoting a truly representative team. We welcome applications from all sections of society.

About NHS Ayrshire and Arran:

NHS Ayrshire and Arran is one of 14 territorial NHS Boards in Scotland. Our core purpose is to work together to achieve the healthiest life possible for everyone in Ayrshire and Arran. We strive to maintain a culture that is Caring, Safe, and Respectful.

Job Opportunity:

We are seeking a skilled Clinical Service Support Officer to join our AHP Administration Department at University Hospital Ayr. The successful candidate will also provide cover for Biggart Hospital, Ayrshire Central Hospital, and Arrol Park Resource Centre.

Key Responsibilities:

  1. Provide a comprehensive clerical service for Allied Health Professionals across Ayrshire.
  2. Transcribe and populate referrals onto relevant IT systems.
  3. Engage in live calls with patients, relatives, and colleagues.
  4. Support service leads in managing waiting lists.
  5. Perform general administrative tasks as required.

Requirements:

The ideal candidate will possess relevant IT qualifications (ECDL), experience using TRAKCARE, EMIS Web, SCI Gateway, and Winscribe. Previous NHS experience is desirable. Excellent communication and interpersonal skills are essential, as is the ability to work independently and as part of a team.

Working Hours:

37 hours per week, Monday to Thursday 8:30am to 4:30pm, and Friday 8:30am to 4pm.

Driving Licence/Car Ownership:

A full UK/EU/EEA driving licence is required for this role.

Application Information:

Please apply through JobTrain, and do not upload a CV. For assistance with the application process, visit the JobTrain website or contact the JobTrain Candidate Support Hub.

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