E Next Operations Team Member

22 hours ago


Bolton, Bolton, United Kingdom E Next Full time

E Next is dedicated to providing exceptional service and utilizing cutting-edge technology to make life easier for our customers.

Job Summary

As a Support & Assurance Specialist, you'll be part of our customer Credit operations team, working closely with vulnerable individuals and providing top-notch support through various channels.

This role is perfect for someone who thrives in fast-paced environments, is confident in making crucial decisions, and has a passion for creating outstanding customer experiences.

  • You'll handle sensitive situations with empathy and find creative solutions to complex problems.
  • You'll work collaboratively as a team member, driven by a desire to help customers achieve their goals.
Requirements

To succeed in this role, you must possess:

  • Excellent communication skills, both written and verbal.
  • A proactive mindset and a commitment to delivering exceptional results.
Benefits and Perks

We offer a comprehensive package, including:

  • Competitive salary: £24,195 - £26,010 per annum, depending on experience.
  • Hybrid working approach: enjoy a split week between home and our hub (typically 2-3 days at our Bolton hub).
  • Generous holidays: 26 days holiday plus bank holidays, with an additional guarantee of your birthday off.
  • Pension scheme: take advantage of a generous pension contribution for your future.
  • Contract: full-time.


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