E Next Operations Team Member
22 hours ago
E Next is dedicated to providing exceptional service and utilizing cutting-edge technology to make life easier for our customers.
Job SummaryAs a Support & Assurance Specialist, you'll be part of our customer Credit operations team, working closely with vulnerable individuals and providing top-notch support through various channels.
This role is perfect for someone who thrives in fast-paced environments, is confident in making crucial decisions, and has a passion for creating outstanding customer experiences.
- You'll handle sensitive situations with empathy and find creative solutions to complex problems.
- You'll work collaboratively as a team member, driven by a desire to help customers achieve their goals.
To succeed in this role, you must possess:
- Excellent communication skills, both written and verbal.
- A proactive mindset and a commitment to delivering exceptional results.
We offer a comprehensive package, including:
- Competitive salary: £24,195 - £26,010 per annum, depending on experience.
- Hybrid working approach: enjoy a split week between home and our hub (typically 2-3 days at our Bolton hub).
- Generous holidays: 26 days holiday plus bank holidays, with an additional guarantee of your birthday off.
- Pension scheme: take advantage of a generous pension contribution for your future.
- Contract: full-time.
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