Room Attendant
3 weeks ago
Job Overview:
HotelCare is committed to delivering exceptional cleanliness standards in hotels nationwide. As a Room Attendant, you will play a vital role in ensuring our guests enjoy a comfortable and clean stay.
Key Responsibilities:
- Clean and maintain guest rooms to the highest standards.
- Restock amenities, change bed linens, and empty trash bins.
- Dust furniture, vacuum carpets, and clean mirrors.
- Sanitize surfaces to maintain hygiene standards.
- Maintain stock levels of cleaning supplies and toiletries.
- Report any maintenance issues or damages promptly.
- Follow supervisor instructions and adhere to safety protocols.
- Ensure the security of guest rooms and the privacy of our guests.
- Provide exceptional customer service to our guests.
Person Specification:
Experience:
- Preferred experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.
Skills and Knowledge:
- Physical ability to lift, bend, and stand for extended periods.
- Ability to work individually and as part of a team.
- Strong time management skills.
- Attention to detail.
- Flexibility and willingness to learn.
- Adaptability to organisational needs.
- Ability to prioritise and multi-task.
- Capability to provide excellent customer service.
- Self-motivation and accountability.
- Ability to work confidentially and with integrity.
- Ability to work under pressure and to follow instructions.
- Awareness of safety regulations and compliance.
Flexibility:
- You may be required to work different and/or additional hours of work and carry out additional reasonable tasks to meet the needs of the Company and their clients.
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