Learning and Performance Improvement Specialist

6 days ago


Manchester, United Kingdom Travel Trade Recruitment Limited Full time
Senior Training Role - Travel Industry

We are seeking a Senior Training & Quality Assurance Manager to join our team and lead the development and implementation of training programs for our call centre teams.

About the Job:
  • Lead the design and delivery of training sessions for new and existing staff
  • Develop and implement induction programmes for new starters
  • Monitor training effectiveness and make recommendations for improvement
Key Responsibilities:
  • Deliver training sessions to high standards
  • Maintain accurate records of training delivered
  • Provide constructive feedback to trainees
Salary and Benefits:

We offer an excellent basic salary up to £35,000 depending on experience, along with opportunities for career development, a healthy work-life balance, recognition programs, and discounted holiday benefits.



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